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Open nowPosted 29 hours ago

Coordinator - VIP Marketing

Hard Rock Digital62 open roles

Where
Remote job, Remote
Work mode
Remote
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Your applicationOpen nowCoordinator - VIP MarketingHard Rock Digital · Remote job, Remote

  1. YouYes, apply to this one.

  2. CV RocketCV written for this posting.

  3. 25 readersRecruiter, hiring manager, skeptic. Round after round.

  4. CV RocketApplied on Hard Rock Digital's own form.

The reply lands in your private mailbox

3×more interviews than doing it yourself with ChatGPT.

The clock on this job

Early applications get read.

12.8% of postings close within 7 days. Measured by our own scanner across the market. Hard Rock Digital postings stay open a median of 34 days.

Share of postings closed within
  1. 2.2%1 day
  2. 4.5%3 days
  3. 12.8%7 days
  4. 20.6%14 days
  5. 35.6%30 days
  6. 58.4%60 days
This job: posted 29 hours ago

Hard Rock Digital median: 34 days open

The posting

What are we building?

Hard Rock Digital is a fiercely focused team working to become the best online sportsbook, casino, and social gaming company in the world. We're building a deeply curious team with a passion for learning, operating, and building new products and technologies for millions of consumers. We're customer-obsessed — we care about each customer interaction, experience, behavior, and insight, and strive to ensure we're always acting authentically.

Rooted in the kindred spirits of Hard Rock and the Seminole Tribe of Florida, Hard Rock Digital taps a brand known the world over as the leader in gaming, entertainment, and hospitality. We're taking that foundation of success and bringing it to the digital space - ready to join us?

What’s the position?

  • Under the direction of Sr Director, VIP the incumbent performs multiple office activities, thereby relieving the VIP team of clerical and administrative details.
  • Works closely with VIP management and host team in matters relating to assignment of players and proper issuance of complimentary and ensures team has the most up to date information impacting guests.
  • Manage hospitality asset inventory including VIP event tickets, experiences, gifts, etc.
  • Exhibit conduct in accordance with all Gaming Commission Regulations and Hard Rock Digital departmental policies and procedures.
  • Compose and type routine or complex correspondence and reports from rough drafts, editing format, grammar, punctuation or spelling as needed.
  • Screen telephone calls and visitors, ascertaining who can be re-directed to subordinate management.
  • Provide information to callers, including senior management and key external sources which requires a comprehensive knowledge of company policies, practices, and operations.
  • Update the VIP team regularly on all areas impacting guests, including promotions, events and concerts.
  • Coordinates complimentary process with VIP team and other operating departments.
  • Produce reports as requested such as number of attendees to events and performance as affected by event.
  • Perform a broad range of administrative details of a highly confidential nature on a regular basis and makes independent decisions for which probable errors could result in unnecessary costs.
  • Greet guests and participate in social events and special promotions.
  • Maintain calendars for the VIP Leadership, regularly arranging for meetings, conferences, and appointments.
  • Arrange hotel, dining, entertainment, and travel accommodations.
  • Follow up on all assignments delegated to subordinate managers as to status, expected completion date, etc.
  • Promote positive public/employee relations at all times.
  • Perform all other related and compatible duties as assigned.
  • This is a primarily floor-based role, which involves moving around the venue and at guest events for extended periods and communicating with guests in person and by phone, with or without reasonable accommodation.

What are we looking for?

  • High School diploma or equivalent with one (1) year experience in a similar administrative role or an equivalent combination of education and experience
  • One (1) year of related casino experience required along with experience with any other gaming player rating system of at least one (1) year as well
  • Occasionally move light items such as event materials or gift packages, with or without reasonable accommodation
  • Ability to work on a computer and review documents, reports, and event materials, with or without reasonable accommodation
  • Credit Check
  • Criminal Background Check
  • While this is intended to be an accurate reflection of the current job, management reserves the right to revise the current job or to require that other or different tasks be performed when circumstances change, (e.g. emergencies, changes in personnel, workload, rush jobs or technical developments)

What’s in it for you?

We offer our employees more than just competitive compensation. Our team benefits include:

  • Competitive pay and benefits
  • Flexible vacation allowance
  • A hybrid / remote working environment
  • Startup culture backed by a secure, global brand

Roster of Uniques

We care deeply about every interaction our customers have with us, and trust and empower our staff to own and drive their experience. Our vision for our business and customers is built on fostering a diverse and inclusive work environment where regardless of background or beliefs you feel able to be authentic and bring all your talent into play. We want to celebrate you being you (we are an equal opportunity employer).

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What happens when you press

One press. We do the rest.

  1. A CV for this posting

    Written against Hard Rock Digital's own wording, from every piece of relevant proof in your profile.

  2. 25 readers review it

    Recruiter, hiring manager, skeptic and more read every draft, round after round. You get the best round.

    The review screen in CV Rocket: how each CV was read, round by round.

  3. We apply on Hard Rock Digital's form

    Our application engine gets through the hardest forms there are. Where a question needs you, AI suggests the best answer. Don't want us applying from our IP addresses? Use our Chrome extension: we apply straight from your own browser.

    An application in CV Rocket: every answer filled in on the employer's form.

  4. Every reply, sorted

    Hard Rock Digital's answer lands in your private mailbox, and we classify it on arrival: interview, question, rejection.

    The CV Rocket inbox: each employer reply classified as an interview, an action or a rejection.

  5. Reply with AI

    AI helps you write the email, checks it and sends it. We show you whether the recruiter read it.

  6. The interview in your calendar

    Full integration with your calendar. The invitation goes straight in.

    An interview invitation in the CV Rocket inbox, added to the candidate's calendar.
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3×

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  • Which posting, which company, which city
  • Who got the interview, and who heard nothing

That is how we know which CVs get called.

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