Skip to content
CV Rocket
Get started
How it worksThe enginePricingBlogContactSign in

Open nowPosted 2 hours agoWe saw it 31 min after it went up

Senior Analyst - Payments

Hard Rock Digital60 open roles

Where
Atlantic City, NJ, New Jersey, United States
Work mode
Hybrid
Get the CV for this job

From $25 per CV, paid once. No subscription.

Your applicationOpen nowSenior Analyst - PaymentsHard Rock Digital · Atlantic City, NJ, New Jersey, United States

  1. YouYes, apply to this one.

  2. CV RocketCV written for this posting.

  3. 25 readersRecruiter, hiring manager, skeptic. Round after round.

  4. CV RocketApplied on Hard Rock Digital's own form.

The reply lands in your private mailbox

3×more interviews than doing it yourself with ChatGPT.

The clock on this job

Early applications get read.

13.9% of postings close within 7 days. Measured by our own scanner across the market. Hard Rock Digital postings stay open a median of 34 days.

Share of postings closed within
  1. 2.2%1 day
  2. 4.7%3 days
  3. 13.9%7 days
  4. 22.4%14 days
  5. 38.1%30 days
  6. 59.0%60 days
This job: posted 2 hours ago

Hard Rock Digital median: 34 days open

The posting

What are we building?

Hard Rock Digital is a fiercely focused team working to become the best online sportsbook, casino, and social gaming company in the world. We're building a deeply curious team with a passion for learning, operating, and building new products and technologies for millions of consumers. We're customer-obsessed — we care about each customer interaction, experience, behavior, and insight, and strive to ensure we're always acting authentically.

Rooted in the kindred spirits of Hard Rock and the Seminole Tribe of Florida, Hard Rock Digital taps a brand known the world over as the leader in gaming, entertainment, and hospitality. We're taking that foundation of success and bringing it to the digital space - ready to join us?

What’s the position?

We are looking for a well-rounded individual with experience in ecommerce fraud, security, or payments to roll up their sleeves and join us as one of our Senior Analysts. This role will report into the Payments & Fraud team and be responsible for enhancing the player experience by providing professional, accurate and timely assistance for all matters related to the player’s interaction with our products, particularly around deposit, withdrawal, and verification journeys.

  • Senior Analyst will be responsible for validating and verifying customer documentation when further verification is necessary. As well as verification of account ownership.
  • Reviewing customers’ financial transaction history. Including but not limited to, financial records, bank statements, and credit card statements.
  • Investigating fraud alerts generated by multiple fraud prevention tools and systems.
  • Perform in-depth analysis and prepare comprehensive investigative summaries to support and prove scenarios of fraud.
  • Perform in-depth analysis to build a substantial case for disputed transactions initiated on our platform.
  • Create and manage internal controls and generate incident reports.
  • Conducting account analysis and investigations to approve and reject outgoing withdrawals.
  • Completing routine documentation and case reports in accordance with company policies for management review.
  • Executing assigned tasks and daily workflow priorities as directed by team leads or supervisors.
  • Using company-provided tools and templates to analyze customer account activity and prepare standard summaries of findings.
  • Assisting with fraud monitoring activities under close guidance, ensuring compliance with operational protocols.
  • Managing high-volume transactional work while adhering to documented procedures and turnaround time expectations.

What are we looking for?

Successful candidates will be self-driven and a self-motivated team player capable of working efficiently in a high-volume real-time environment. The role is best suited for a candidate who thrives in a fast-paced, ever-changing environment with a passion for sports and gaming.

  • Previous work experience in Banking, payments, fraud, disputes, or casino industries (preferred).
  • Good investigation skills, sound judgement and the ability to review and interpret data and activity to make sound decisions
  • Knowledge of gambling and sports betting, and how customers engage with those products, is an advantage.
  • Strong communication skills, including capacity to distill complex ideas and analyses into clear and tangible recommendations that drive decision making
  • Ability to manage numerous projects simultaneously at various stages of development
  • Experience with web-based data visualization tools, such as Tableau or PowerBI
  • Strong interpersonal skills
  • Knowledge and understanding of the rules and regulations of the gaming industry
  • The ability to adapt to changing priorities and to thrive in a face-paced work environment
  • Experience in troubleshooting and triaging complicated matters related to customer inquiries.
  • Candidates must be computer literate with experience in MS Office applications.
  • As we strive to give our customers the best possible experience, we operate at the speed of sports, so candidates must be prepared to work flexible hours to mirror the sporting schedule.

What’s in it for you? We offer our employees more than just competitive compensation. Our team benefits include:

  • Competitive pay and benefits.
  • Start-up culture backed by a secure, global brand.
  • Flexible vacation allowance.
  • Unlimited PTO.
  • Internal growth and development.

Roster of Uniques We care deeply about every interaction our customers have with us, and trust and empower our staff to own and drive their experience. Our vision for our business and customers is built on fostering a diverse and inclusive work environment where regardless of background or beliefs you feel able to be authentic and bring all your talent into play. We want to celebrate you being you (we are an equal opportunity employer).

From $25, paid onceGet the CV for this job

What happens when you press

One press. We do the rest.

  1. A CV for this posting

    Written against Hard Rock Digital's own wording, from every piece of relevant proof in your profile.

  2. 25 readers review it

    Recruiter, hiring manager, skeptic and more read every draft, round after round. You get the best round.

    The review screen in CV Rocket: how each CV was read, round by round.

  3. We apply on Hard Rock Digital's form

    Our application engine gets through the hardest forms there are. Where a question needs you, AI suggests the best answer. Don't want us applying from our IP addresses? Use our Chrome extension: we apply straight from your own browser.

    An application in CV Rocket: every answer filled in on the employer's form.

  4. Every reply, sorted

    Hard Rock Digital's answer lands in your private mailbox, and we classify it on arrival: interview, question, rejection.

    The CV Rocket inbox: each employer reply classified as an interview, an action or a rejection.

  5. Reply with AI

    AI helps you write the email, checks it and sends it. We show you whether the recruiter read it.

  6. The interview in your calendar

    Full integration with your calendar. The invitation goes straight in.

    An interview invitation in the CV Rocket inbox, added to the candidate's calendar.
Get the CV for this job

From $25 per CV, paid once. No subscription.

Why it works

3×

more interviews than doing it yourself with ChatGPT.

ChatGPT writes a CV and never learns what happened to it. We see every reply. For each CV we know:

  • How it was written, and how the review scored it
  • When we applied, and how long after the posting went up
  • Which posting, which company, which city
  • Who got the interview, and who heard nothing

That is how we know which CVs get called.

Get the CV for this job

From $25 per CV, paid once. No subscription.

The numbers game

More applications. More interviews.

Every application goes out with its own CV, written for that posting and paid once. Send enough of them and the law of large numbers finds you the job.

Get the CV for this job
By hand5–10
With CV Rocket100
applications a day

Nearby

Live postings like this one

Same employer first, then the same role elsewhere.

Before you press

Straight answers

Get the CV for this job

From $25 per CV, paid once. No subscription.

What if my background isn't good enough?

We make the most of the background you have. The CV uses every piece of relevant proof your profile holds, and one of the 25 readers reads your whole profile and flags what the CV left out.

Do you really apply for me?

Yes, on the employer's own form, the hardest ones included. Where a question needs you, you answer it right there and AI suggests the best answer. Don't want us applying from our IP addresses? Use our Chrome extension: we apply straight from your own browser.

Is it a subscription?

No. You pay once per CV, from $25. Every application goes out with its own CV, written for that posting.

One job. One CV.
Paid once.

Pick the posting you want. We write for it, apply for you and catch the reply.

Get the CV for this job

From $25 per CV, paid once. No subscription.