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Open nowFirst seen 43 hours ago

Service Manager

harrmotorgroup17 open roles

Where
WORCESTER, MA
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Your applicationOpen nowService Managerharrmotorgroup · WORCESTER, MA

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The clock on this job

Early applications get read.

12.3% of postings close within 7 days. Measured by our own scanner across the market.

Share of postings closed within
  1. 2.1%1 day
  2. 4.5%3 days
  3. 12.3%7 days
  4. 19.3%14 days
  5. 35.6%30 days
  6. 57.8%60 days
This job: first seen 43 hours ago

The posting

Harr Toyota is seeking a highly motivated and experienced Service Manager to join our growing team. The ideal candidate will possess a proven track record of success in the automotive industry and a commitment to providing exceptional customer service.

This role offers a unique opportunity to lead and develop a team of skilled technicians and service advisors, fostering a positive and results-oriented work environment.

RESPONSIBILITIES

  • Team Leadership and Development: Training, motivating, and mentoring service department staff to achieve individual and departmental goals.
  • Performance Management: Monitoring and evaluating team performance through reports, tracking systems, and customer surveys.
  • Quality Control: Ensuring high-quality service repairs and minimizing comebacks through periodic job inspections.
  • Customer Relationship Management: Building and maintaining strong customer relationships to encourage repeat business and referrals.
  • Technical Expertise: Staying updated of manufacturer policies, warranty procedures, and industry advancements.
  • Compliance: Ensuring compliance with all applicable federal, state, and local regulations.
  • Technology Proficiency: Mastering and implementing all Service Department technology.

QUALIFICATIONS

  • Minimum of 3 years of experience in automotive management.
  • Exceptional verbal and written communication skills.
  • Professional demeanor and presentation.

BENEFITS

  • Weekly daycare reimbursement
  • 2 weeks paid vacation in the first year
  • Health and dental insurance
  • 401K
  • Tuition reimbursement for employee's children
  • Free tuition through Stellantis degree programs
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