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Open nowPosted yesterday

System Support Engineer

Hays (Schweiz) AG

Where
Zug, ZG, Switzerland
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Your applicationOpen nowSystem Support EngineerHays (Schweiz) AG · Zug, ZG, Switzerland

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The clock on this job

Early applications get read.

12.9% of postings close within 7 days. Measured by our own scanner across the market.

Share of postings closed within
  1. 2.2%1 day
  2. 4.7%3 days
  3. 12.9%7 days
  4. 21.0%14 days
  5. 35.6%30 days
  6. 58.5%60 days
This job: posted yesterday

The posting

System Support Engineer #

(m/f/d)

Freelance/temporary employment for a project

Zug

Start date: asap

Reference number: 900100/1

Responsibilities ###

  • Serve as a technical expert and primary point of contact for internal customers regarding all service aspects
  • Install Roche Diagnostics systems (hardware and software) across all development phases-including early prototypes-as well as according to installation manuals in the Roche Diagnostics Knowledge (RDK) database
  • Perform system qualifications (IQ/OQ), execute preventive maintenance, and conduct autonomous troubleshooting and repair of hardware and software issues
  • Manage the deployment and servicing of various systems and their specific configurations
  • Ensure comprehensive documentation in accordance with established quality standards
  • Provide technical support for global development trials

Profile ###

  • HF or university degree in engineering or life sciences discipline (e.g., Medical Devices, Electronics/Automation, Mechatronics) or completed technical vocational training with relevant practical experience
  • Initial experience in, or clear willingness to work in, a highly regulated industry and in laboratories with biosafety levels S1 and S2
  • First hands-on experience in a technical or mechanical occupation
  • Customer- and service-oriented team player with strong communication and collaboration skills, featuring an autonomous and proactive work style
  • Proficiency in English (written and spoken) is essential; German is a plus
  • Basic knowledge of network administration and IT troubleshooting
  • Prior experience servicing diagnostic instruments or involvement in equipment management
  • Practical experience resolving technical issues across interdisciplinary setups (hardware, software, and laboratory workflows)
  • Previous experience working in a GMP or ISO-regulated environment

Benefits ###

  • Dynamic and innovative market environment
  • A very renowned company

Posting text belongs to the employer. Removal requests: contact us.

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