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Open nowPosted today

Credit Control Executive

HDI GLOBAL SE SINGAPORE

Pay
SGD 4,000 – SGD 5,300 a month
Where
Central, Singapore
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Your applicationOpen nowCredit Control ExecutiveHDI GLOBAL SE SINGAPORE · Central, Singapore

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The clock on this job

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13.5% of postings close within 7 days. Measured by our own scanner across the market.

Share of postings closed within
  1. 2.3%1 day
  2. 4.6%3 days
  3. 13.5%7 days
  4. 21.8%14 days
  5. 36.6%30 days
  6. 58.9%60 days
This job: posted today

The posting

Reporting Responsibility to the Credit Control Manager of Singapore Branch

Role Purpose

The Credit Control Executive is responsible for managing premium receivables, credit control activities, debtor management, cash allocation, and reconciliation processes for HDI Global SE Singapore and Labuan operations. The role supports the maintenance of healthy debtor ageing, timely premium collections, accurate cash application, and effective management of outstanding balances while ensuring compliance with internal policies, regulatory requirements, and reporting obligations.

The incumbent will work closely with Underwriters, Operations, Claims, Finance, Brokers, and Clients to resolve collection issues, reconcile accounts, and support financial reporting and process improvement initiatives.

Key Competencies & Requirements

Qualifications & Experience

  • Diploma or Bachelor's Degree in Accounting, Finance, Business Administration, or related discipline.
  • Minimum 3 to 5 years of relevant experience in credit control, accounts receivable, insurance finance, or a related finance function.
  • Experience within the insurance or financial services industry will be an advantage.

Technical Competencies

  • Strong knowledge of credit control and accounts receivable processes.
  • Proficient in Microsoft Office applications, particularly Microsoft Excel.
  • Experience in accounting and finance systems.
  • Good understanding of reconciliation processes and financial controls.

Personal Competencies

  • Strong analytical and problem-solving skills.
  • Excellent communication and stakeholder management skills.
  • Ability to work independently and manage multiple priorities.
  • Strong attention to detail and accuracy.
  • Proactive and solution-oriented mindset.

Key Responsibilities

1. Credit Control and Receivables Management

  • Manage premium collections and ensure timely receipt of funds from brokers, clients, and debtors within approved credit terms.
  • Monitor and actively manage aged receivables, overdue accounts, and outstanding premium balances.
  • Perform regular follow-up with brokers, clients, and internal stakeholders to secure outstanding payments.
  • Escalate long-outstanding debts in accordance with company policies and collection procedures.
  • Monitor and report debtor ageing, collection performance, and overdue balances to management.
  • Support initiatives to maintain healthy debtor ageing and minimise overdue receivables.
  • Assist in the issuance and follow-up of Notices of Cancellation (NOC) and compliance with premium payment conditions where applicable.
  • Monitor accounts approaching policy expiry and highlight unresolved premium balances to relevant stakeholders.

2. Cash Management and Reconciliation

  • Reconcile daily premium receipts against accounting records and policy balances.
  • Ensure all receipts are allocated accurately and timely to the appropriate funds and ledgers (SIF/OIF).
  • Investigate, resolve, and clear unallocated cash and unmatched receipts promptly.
  • Review and reconcile receivable balances, payment discrepancies, credit balances, and other account variances.
  • Liaise with brokers, clients, underwriters, and finance teams to resolve outstanding reconciliation issues.
  • Maintain proper supporting documentation for cash allocations and reconciliations.

3. International Programmes and Fronting Business

  • Update premium collection status and debtor information in Fronting Web and other systems on a timely basis.
  • Monitor and report outstanding balances relating to International Programmes (IP) and Fronting business.
  • Assist with premium collection and reconciliation activities relating to multinational and fronting arrangements.
  • Support reporting requirements for international programme stakeholders.

4. Reporting and Analysis

  • Prepare regular debtor ageing reports, collection reports, and management information for internal stakeholders.
  • Monitor and report Premium Payment Warranty (PPW) and Premium Payment Condition (PPC) due dates.
  • Provide analysis and commentary on overdue accounts, collection trends, and outstanding debtor positions.
  • Support cash flow forecasting through monitoring of anticipated premium inflows and outflows.
  • Participate in regular credit control review meetings with underwriting and management teams.

5. Financial and Management Reporting Support

  • Support month-end and year-end closing activities relating to accounts receivable and premium debtors.
  • Assist in preparing reports relating to premium collections, debtor performance, and receivable balances.
  • Support audit requests by providing relevant reconciliations, reports, and supporting documentation.
  • Assist with financial and management reporting requirements for Singapore and Labuan branches.

6. Process Improvement and Projects

  • Identify opportunities to improve credit control processes, reporting accuracy, and operational efficiency.
  • Support implementation of finance system enhancements and process improvement initiatives.
  • Participate in testing, documentation, and process reviews arising from system upgrades or new business requirements.
  • Assist in maintaining finance process documentation and operating procedures.

7. Compliance and Governance

  • Ensure compliance with internal credit control policies, financial controls, and regulatory requirements.
  • Maintain accurate records of collection activities, reconciliations, and customer communications.
  • Support internal and external audit requirements relating to receivables and credit control processes.

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