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Open nowPosted 6 days ago

Accountmanager Public

HeadFirst B.V.49 open roles

Pay
€4,000 – €6,000 a month
Where
Hoofddorp, Noord-Holland, Netherlands
Work mode
Hybrid
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Your applicationOpen nowAccountmanager PublicHeadFirst B.V. · Hoofddorp, Noord-Holland, Netherlands
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The clock on this job

Early applications get read.

13.7% of postings close within 7 days. Measured by our own scanner across the market. HeadFirst B.V. postings stay open a median of 25 days.

Share of postings closed within
  1. 2.2%1 day
  2. 4.7%3 days
  3. 13.7%7 days
  4. 22.1%14 days
  5. 37.8%30 days
  6. 59.1%60 days
This job: posted 6 days ago

HeadFirst B.V. median: 25 days open

The posting

Als Accountmanager Public beheer je bij Vertage, met onder meer HeadFirst, de relatie met opdrachtgevers in de publieke sector die hun externe inhuur via ons organiseren. Je zorgt dat de samenwerking goed blijft lopen en dat afspraken worden nagekomen. Ook help je klanten meer uit onze dienstverlening te halen. Daarbij ben je hun adviseur op het gebied van workforce solutions.

Jouw rol Je bent een tactisch en strategisch gesprekspartner voor opdrachtgevers en leveranciers in de publieke sector. Je stuurt op kwaliteit, compliance, performance en commerciële doelstellingen binnen een brokerconstructies. Je werkt vanuit de Customer Success-organisatie en rapporteert aan de Sector Director.

Binnen je accounts werk je met Inkoop, HR en inhurende managers. Intern trek je op met collega’s van Sales, Recruitment, Customer Service Directors, Contractmanagers, Invoicing en Partnermanagers. Jouw resultaat zie je terug in omzetgroei en marge bij je klanten, klanttevredenheid (NPS) en contractuele compliance.

Wat ga je doen?

Relaties en advies

  • Je vertegenwoordigt Vertage bij bestaande en nieuwe opdrachtgevers in de publieke sector en versterkt de relaties met Inkoop, HR en inhurende managers.
  • Je adviseert klanten proactief over marktontwikkelingen en wet- en regelgeving, bijvoorbeeld over zzp en inleenrisico’s.
  • Je stelt rapportages en adviezen op voor je opdrachtgevers.

Groei van je accounts

  • Samen met interne stakeholders maak je accountplannen en voer je ze uit.
  • Je signaleert kansen om de dienstverlening binnen een klant uit te breiden.
  • Je ziet waar processen en samenwerking beter kunnen en zorgt dat die verbeteringen er ook komen.

Contract en performance

  • Je beheert contracten en performance aan de hand van KPI’s en SLA’s.
  • Je stuurt op gezamenlijke doelstellingen van de klant en Vertage.
  • Je borgt en verhoogt de klanttevredenheid.

Samenwerking

  • Je onderhoudt stakeholders op meerdere niveaus, binnen en buiten Vertage.
  • Je houdt de regie op processen binnen het accountteam.

Wat neem je mee?

• HBO- of WO-werk- en denkniveau

• Minimaal 5 jaar relevante ervaring in MSP, broker- of intermediairconstructies of arbeidsbemiddeling

• Ervaring in relatiebeheer, accountmanagement of dienstverlening

• Kennis van externe inhuur, leveranciersmanagement en contractvormen

• Goede beheersing van Nederlands en Engels

• Rijbewijs B, voor klantbezoeken

Je bent relatiegericht, resultaatgedreven en ondernemend, en je neemt eigenaarschap voor je accounts. Je werkt analytisch en planmatig, kunt overtuigen en houdt overzicht over meerdere stakeholders tegelijk.

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