Skip to content
CV Rocket
Get started
How it worksThe enginePricingBlogContactSign in

Open nowPosted 23 hours ago

Carrier Performance Manager

HelloFresh434 open roles

Where
London, England, United Kingdom
Get the CV for this job

From $25 per CV, paid once. No subscription.

Your applicationOpen nowCarrier Performance ManagerHelloFresh · London, England, United Kingdom

  1. YouYes, apply to this one.

  2. CV RocketCV written for this posting.

  3. 25 readersRecruiter, hiring manager, skeptic. Round after round.

  4. CV RocketApplied on HelloFresh's own form.

The reply lands in your private mailbox

3×more interviews than doing it yourself with ChatGPT.

The clock on this job

Early applications get read.

7.9% of postings close within 7 days. Measured by our own scanner across the market. HelloFresh postings stay open a median of 6 days.

Share of postings closed within
  1. 1.6%1 day
  2. 3.4%3 days
  3. 7.9%7 days
  4. 14.2%14 days
  5. 34.1%30 days
This job: posted 23 hours ago

HelloFresh median: 6 days open

The posting

At HelloFresh, our mission as a global meal kit delivery leader is to make home cooking effortless, enjoyable, and reliable. Customer convenience drives everything we do, which makes on-time, accurate, undamaged, and correctly located deliveries vital to our success. We are looking for a dedicated Carrier Performance Manager to lead our third-party logistics (3PL) partner relationships, directly elevating performance and customer satisfaction. Working side by side with our logistics partners, you will continuously identify opportunities to optimize operations, drive innovation, and boost efficiency. With a firm focus on the end-to-end delivery journey, you will lead the charge in making HelloFresh Logistics truly best-in-class.

What You Will Be Doing:

Performance & Cost Management

  • Own 3PL relationships, driving performance, customer experience and cost efficiency.
  • Analyse carrier KPIs, using data and tools such as Databricks, Snowflake, Tableau and AI to identify improvements.
  • Manage delivery risks and crises to minimise disruption.
  • Lead supplier negotiations, contract management and cost-saving initiatives.
  • Partner with Finance to manage budgets, rebates and claims.

Innovation

  • Develop data-led solutions to reduce delivery errors and improve customer experience.
  • Evaluate and onboard new delivery partners based on performance, service and cost.
  • Work cross-functionally on initiatives that improve customer experience and retention.
  • Use NPS and Trustpilot feedback to identify improvement opportunities.
  • Develop courier reporting through AI, BI and automation.
  • Support logistics projects and long-term strategy planning.

Who You Are:

Must have:

  • Experience within the logistics industry, ideally within a retailer or logistics company. B2C final mile experience is preferable.
  • Advanced experience with Excel and/or Google Sheets. Demonstrated experience of using multiple sources of data on a daily basis to gather insights.
  • A clear demonstrable track record of improving logistics KPI performance using data to challenge and measure. Attention to detail and a results-driven mindset is a must.
  • Strong problem solving abilities and a proactive approach to resolving challenges.
  • Ability to work collaboratively in a fast-paced environment, demonstrating our egoless DNA value daily.

Desirable:

  • Experience working with perishable products and the differences in final mile process required
  • Contract management experience negotiating terms and conditions with third parties
  • Industry relationships within UK final mile carriers and tech providers

What you will get in return:

● 70% off HelloFresh or Green Chef boxes ● Company pension scheme ● Gym membership ● Bupa private medical insurance (including dental & family cover options) ● Mental health first aiders and an employee assistance programme ● Dog friendly office! (London site only) ● Nursery support scheme ● Cycle to work scheme ● Group Life Assurance

Location: The HelloFresh Farm, 60 Worship Street, EC2A 2EZ, London

To be considered for this role, you’ll need to have the independent right to work in the UK, as we're unfortunately unable to provide sponsorship at this time.

Hybrid Working Policy We offer a hybrid working policy for eligible roles, allowing flexibility to work from home and in the office. For more details on eligibility and how this applies to the role you're applying for, please consult with your recruiter.

Next steps: Your application will be reviewed and if successful, a member of the Talent Acquisition Team will be in touch within 2 weeks.

You are required to cooperate with HelloFresh in all health and safety matters. You are responsible for ensuring you take reasonable care of your own health, and safety as well as others who may be affected by the work activities you undertake. You must report incidents immediately and actively raise health and safety-related concerns to your Line Manager. As part of our commitment to maintaining a safe and secure environment, we will process Disclosure and Barring Service (DBS) checks to the successful individual. Failure to disclose relevant information at application or throughout the process could affect your employment with the company.

If you are currently a HelloFresh employee, please make sure you have discussed your application with your Line Manager.

From $25, paid onceGet the CV for this job

What happens when you press

One press. We do the rest.

  1. A CV for this posting

    Written against HelloFresh's own wording, from every piece of relevant proof in your profile.

  2. 25 readers review it

    Recruiter, hiring manager, skeptic and more read every draft, round after round. You get the best round.

    The review screen in CV Rocket: how each CV was read, round by round.

  3. We apply on HelloFresh's form

    Our application engine gets through the hardest forms there are. Where a question needs you, AI suggests the best answer. Don't want us applying from our IP addresses? Use our Chrome extension: we apply straight from your own browser.

    An application in CV Rocket: every answer filled in on the employer's form.

  4. Every reply, sorted

    HelloFresh's answer lands in your private mailbox, and we classify it on arrival: interview, question, rejection.

    The CV Rocket inbox: each employer reply classified as an interview, an action or a rejection.

  5. Reply with AI

    AI helps you write the email, checks it and sends it. We show you whether the recruiter read it.

  6. The interview in your calendar

    Full integration with your calendar. The invitation goes straight in.

    An interview invitation in the CV Rocket inbox, added to the candidate's calendar.
Get the CV for this job

From $25 per CV, paid once. No subscription.

Why it works

3×

more interviews than doing it yourself with ChatGPT.

ChatGPT writes a CV and never learns what happened to it. We see every reply. For each CV we know:

  • How it was written, and how the review scored it
  • When we applied, and how long after the posting went up
  • Which posting, which company, which city
  • Who got the interview, and who heard nothing

That is how we know which CVs get called.

Get the CV for this job

From $25 per CV, paid once. No subscription.

The numbers game

More applications. More interviews.

Every application goes out with its own CV, written for that posting and paid once. Send enough of them and the law of large numbers finds you the job.

Get the CV for this job
By hand5–10
With CV Rocket100
applications a day

Nearby

Live postings like this one

Same employer first, then the same role elsewhere.

Before you press

Straight answers

Get the CV for this job

From $25 per CV, paid once. No subscription.

What if my background isn't good enough?

We make the most of the background you have. The CV uses every piece of relevant proof your profile holds, and one of the 25 readers reads your whole profile and flags what the CV left out.

Do you really apply for me?

Yes, on the employer's own form, the hardest ones included. Where a question needs you, you answer it right there and AI suggests the best answer. Don't want us applying from our IP addresses? Use our Chrome extension: we apply straight from your own browser.

Is it a subscription?

No. You pay once per CV, from $25. Every application goes out with its own CV, written for that posting.

One job. One CV.
Paid once.

Pick the posting you want. We write for it, apply for you and catch the reply.

Get the CV for this job

From $25 per CV, paid once. No subscription.