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Open nowFirst seen 38 hours ago

Application Support Engineer

Hexa People100 open roles

Where
Lisbon, Lisbon, Portugal
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Your applicationOpen nowApplication Support EngineerHexa People · Lisbon, Lisbon, Portugal
  1. YouYes, apply to this one.

  2. CV RocketCV written for this posting.

  3. 25 readersRecruiter, hiring manager, skeptic. Round after round.

  4. CV RocketApplied on Hexa People's own form.

The reply lands in your private mailbox

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The clock on this job

Early applications get read.

11.9% of postings close within 7 days. Measured by our own scanner across the market. Hexa People postings stay open a median of 1 days.

Share of postings closed within
  1. 2.1%1 day
  2. 4.4%3 days
  3. 11.9%7 days
  4. 18.6%14 days
  5. 35.6%30 days
  6. 45.1%60 days
This job: first seen 38 hours ago

Hexa People median: 1 days open

The posting

== HYBRID JOB (2 days / week at the office) ==

What you can expect:

Our client specializes in cybersecurity solutions, offering advanced technologies to protect businesses from evolving digital threats. With a team of dedicated experts, the focus lies on innovation and collaboration to ensure the resilience and security of our client's digital assets.

What you will be doing:

  • Implement, integrate, configure, and maintain the clients SaaS and on-prem product.
  • Collaborate closely with development teams and the IT departments of our customers.
  • Ensure the availability, security, and reliability of cloud deployments.
  • Troubleshoot and resolve issues in production SaaS environments.
  • Serve as an implementation expert for the clients solutions, understanding deployment patterns and configurations.
  • Manage the platform implementation from deployment handover to go-live readiness.
  • Configure applications to meet customer-specific requirements.
  • Execute integrations between the clients system and external data sources.
  • Create and present technical documents.

What you will bring:

  • Previous experience in roles such as IT expert, QA Engineer, Technical Support, or NOC.
  • 2+ years of experience in complex technical support and integration.
  • Basic Linux administration and troubleshooting skills.
  • Experience integrating enterprise platforms with external sources via API or other methods.
  • Skills in administering operational infrastructure.
  • Proficiency with configuration-management and automation frameworks like Ansible, Terraform, Helm, and Vault.
  • Experience with monitoring tools such as Grafana and Prometheus.
  • Proficiency with JIRA for issue tracking.
  • Experience with OpenSearch (preferential).
  • Basic experience with Kubernetes and Docker deployment technologies (preferential).
  • Fluent in English (written and spoken).
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