Skip to content
CV Rocket
Get started
How it worksThe enginePricingBlogContactSign in

Open nowFirst seen 5 days ago

HGLAI Customer Success / Account Management Advocate (US)

High Growth Labs | HGL AI | High Impact Ventures7 open roles

Where
Tampa, Florida, United States, Remote
Work mode
Remote
Get the CV for this job

From $25 per CV, paid once. No subscription.

Your applicationOpen nowHGLAI Customer Success / Account Management Advocate (US)High Growth Labs | HGL AI | High Impact Ventures · Tampa, Florida, United States, Remote

  1. YouYes, apply to this one.

  2. CV RocketCV written for this posting.

  3. 25 readersRecruiter, hiring manager, skeptic. Round after round.

  4. CV RocketApplied on High Growth Labs | HGL AI | High Impact Ventures's own form.

The reply lands in your private mailbox

3×more interviews than doing it yourself with ChatGPT.

The clock on this job

Early applications get read.

12.3% of postings close within 7 days. Measured by our own scanner across the market.

Share of postings closed within
  1. 2.1%1 day
  2. 4.5%3 days
  3. 12.3%7 days
  4. 19.7%14 days
  5. 35.6%30 days
  6. 58.0%60 days
This job: first seen 5 days ago

The posting

Job Title: Customer Success, Account Management

Job Type: Part Time (40-60 hours/month)

Job Location: Remote

About Us

Orcaru is on a mission to revolutionize content creation by blending human expertise with AI innovation. Our platform transforms firsthand inputs like webinars, interviews, and voice memos into polished long-form content and engaging social posts with minimal friction.

We empower businesses to scale authentic content creation through AI-driven personalization, deep contextual training, and streamlined workflows. As a fast-growing, dynamic team, were building cutting-edge AI solutions that help brands stay top of mind, drive engagement, and foster meaningful connections effortlessly.

Role Overview

We are seeking a highly organized and detail-oriented Customer Success, Account Manager to join our startup team. As the Customer Success / Account Manager, you will be responsible for managing projects, working with clients, pre-sales and post-sales, customer feedback, feature requests, content delivery for the specific client etc. You will need to be a strong communicator, able to multitask, and have a deep understanding of project management.

Key Responsibilities

  • Account ManagementRegularly communicate with prospective and active clients to ensure all needs are being met and products/services are delivered on time Make sure the sales pipeline is up to date.
  • Project Management:Oversee cross-functional projects, coordinating timelines, resources, and deliverables. Track progress, identify bottlenecks, and ensure teams stay aligned on priorities. Provide QA for new features and report any bugs/issues to Dev team.
  • Process Development & Optimization:Implement and refine operational processes to support rapid business growth and product development cycles. Identify inefficiencies and drive continuous improvement initiatives.

Qualifications

  • Education & Experience:2+ years of experience in operations, project management, or related roles ideally in a startup or tech environment.
  • Technical & AI Knowledge:Understanding of basic AI/ML concepts Highly proficient with spreadsheets and operational tools (Asana, Notion, Google Drive, Etc)
  • Project Management Skills:Demonstrated ability to manage complex projects with multiple stakeholders. Familiarity with Agile, Scrum, or Kanban methodologies is a plus.
  • Communication & Leadership:Excellent written and verbal communication skills; adept at sharing insights with both technical and non-technical audiences. Proven ability to lead and influence teams without direct authority.
  • Adaptability & Collaboration:Thrives in a fast-paced, evolving environment, with a willingness to pivot and iterate as needed. Works well cross-functionally, fostering strong relationships across the organization.

What We Offer

  • Competitive Salary & Equity: We value your contributions and provide a stake in the company's success.
  • Flexible Work Environment: Remote, flexible schedules.
  • Professional Growth: Opportunities to take on greater responsibility and shape an emerging AI company's operational strategies.
  • Cutting-Edge Technology & Impactful Work: Collaborate on solutions that transform industries.

How to Apply

If you're excited about running operations at an AI startup and meet the qualifications listed above, we'd love to hear from you. Please fill out the application here or send your resume and a brief cover letter explaining why you're a great fit to [email protected].

Join us at OrcaruAI and be part of a team thats transforming the way the world harnesses AI. We look forward to meeting you!

From $25, paid onceGet the CV for this job

What happens when you press

One press. We do the rest.

  1. A CV for this posting

    Written against High Growth Labs | HGL AI | High Impact Ventures's own wording, from every piece of relevant proof in your profile.

  2. 25 readers review it

    Recruiter, hiring manager, skeptic and more read every draft, round after round. You get the best round.

    The review screen in CV Rocket: how each CV was read, round by round.

  3. We apply on High Growth Labs | HGL AI | High Impact Ventures's form

    Our application engine gets through the hardest forms there are. Where a question needs you, AI suggests the best answer. Don't want us applying from our IP addresses? Use our Chrome extension: we apply straight from your own browser.

    An application in CV Rocket: every answer filled in on the employer's form.

  4. Every reply, sorted

    High Growth Labs | HGL AI | High Impact Ventures's answer lands in your private mailbox, and we classify it on arrival: interview, question, rejection.

    The CV Rocket inbox: each employer reply classified as an interview, an action or a rejection.

  5. Reply with AI

    AI helps you write the email, checks it and sends it. We show you whether the recruiter read it.

  6. The interview in your calendar

    Full integration with your calendar. The invitation goes straight in.

    An interview invitation in the CV Rocket inbox, added to the candidate's calendar.
Get the CV for this job

From $25 per CV, paid once. No subscription.

Why it works

3×

more interviews than doing it yourself with ChatGPT.

ChatGPT writes a CV and never learns what happened to it. We see every reply. For each CV we know:

  • How it was written, and how the review scored it
  • When we applied, and how long after the posting went up
  • Which posting, which company, which city
  • Who got the interview, and who heard nothing

That is how we know which CVs get called.

Get the CV for this job

From $25 per CV, paid once. No subscription.

The numbers game

More applications. More interviews.

Every application goes out with its own CV, written for that posting and paid once. Send enough of them and the law of large numbers finds you the job.

Get the CV for this job
By hand5–10
With CV Rocket100
applications a day

Nearby

Live postings like this one

Same employer first, then the same role elsewhere.

Before you press

Straight answers

Get the CV for this job

From $25 per CV, paid once. No subscription.

What if my background isn't good enough?

We make the most of the background you have. The CV uses every piece of relevant proof your profile holds, and one of the 25 readers reads your whole profile and flags what the CV left out.

Do you really apply for me?

Yes, on the employer's own form, the hardest ones included. Where a question needs you, you answer it right there and AI suggests the best answer. Don't want us applying from our IP addresses? Use our Chrome extension: we apply straight from your own browser.

Is it a subscription?

No. You pay once per CV, from $25. Every application goes out with its own CV, written for that posting.

One job. One CV.
Paid once.

Pick the posting you want. We write for it, apply for you and catch the reply.

Get the CV for this job

From $25 per CV, paid once. No subscription.