The posting
Job Description
As an award-winning workplace, we pride ourselves on the positive impact we make in our industry and the communities where we live and work. We are dedicated to recognizing, rewarding, and supporting every achievement, no matter how big or small. It’s all part of creating incredible memories together. Find your path in a career that truly matters, where you’ll feel a sense of belonging.
Currently seeking a Deep Cleaning Attendant to join our team at Mountainloft, a Hilton Vacation Club in Gatlinburg TN. We are looking for team members who are passionate about building lasting vacation memories for owners/guests visiting our resort properties! If you enjoy helping guests and owners, make memories of a lifetime by enjoying vacations, this is an outstanding opportunity for you. We have a fun, encouraging culture with top notch training and benefits.
As a Deep Cleaning Attendant, you will drive company success by performing the following tasks to the highest standards:
What will I be doing?
- Perform detailed cleaning of guest villas, suites, and common areas according to established schedules.
- Consistently meets resort cleanliness standards.
- Completes assigned deep-cleaning projects on schedule.
- Move and clean behind furniture, appliances, beds, sofas, and cabinetry.
- Clean walls, baseboards, door frames, trim, vents, light fixtures, ceiling fans, and window tracks.
- Deep clean kitchens
- Deep clean bathrooms
- Public Area Deep Cleaning
- Deep clean lobbies, hallways, stairwells, elevators, fitness centers, and recreational facilities.
- Maintain cleanliness of storage rooms, housekeeping closets, and back-of-house areas.
- Preventive Maintenance Support
- Report findings promptly through established procedures.
- Embodies the Hilton Grand Vacations Values of Hospitality, Integrity, Leadership, Teamwork, Ownership, Now,
- Completes all required Company training/compliance courses assigned.
- Adheres to Company standards and maintains compliance with all policies and procedures.
- Maintains safe chemical handling practices.
- Works effectively with Housekeeping, Maintenance, and Resort Operations teams.
- Utilize required personal protective equipment (PPE).
- Maintain a safe work environment for guests and team members.
- Follow infection prevention and sanitation guidelines.
- Performs other related duties as assigned.
What are we looking for?
Hilton Grand Vacations is a leader in the vacation ownership industry, operating with an unwavering commitment to innovation, quality, and continued growth. We believe that at the core of our company’s success are our Team Members! To fulfill this role successfully, you must possess the following minimum qualifications and experience:
- Previous hotel housekeeping experience
- Open and flexible availability, including weekends and holidays
- Able to bend, stoop, walk, and lift up to 50 lbs. and push/pull/ up to 100 lbs.
- Work a full shift (8 hours) walking/standing with or without reasonable accommodation.
- Anticipates customer needs and thinks about how work impacts them.
- Build confidence in self and others with honest and dependable interactions.
Extraordinary People,
Exceptional Health Benefits on Day One
Health Benefits start on your first day of work with no waiting period!
Hilton Grand Vacations is committed to putting people first. That’s why our benefits plan starts when you do. But that’s just the beginning of the exceptional opportunities we offer to extraordinary people who join our U.S. team.
Eligibility: All U.S. regular full-time and part-time Team Members are eligible for a wide range of benefits. Team Members represented by a labor organization or subject to a collective bargaining agreement may have benefits that differ from other non-represented employees.
We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status or disability status.
We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.
Responsibilities
What will I be doing?
- Perform detailed cleaning of guest villas, suites, and common areas according to established schedules.
- Consistently meets resort cleanliness standards.
- Completes assigned deep-cleaning projects on schedule.
- Move and clean behind furniture, appliances, beds, sofas, and cabinetry.
- Clean walls, baseboards, door frames, trim, vents, light fixtures, ceiling fans, and window tracks.
- Deep clean kitchens
- Deep clean bathrooms
- Public Area Deep Cleaning
- Deep clean lobbies, hallways, stairwells, elevators, fitness centers, and recreational facilities.
- Maintain cleanliness of storage rooms, housekeeping closets, and back-of-house areas.
- Preventive Maintenance Support
- Report findings promptly through established procedures.
- Embodies the Hilton Grand Vacations Values of Hospitality, Integrity, Leadership, Teamwork, Ownership, Now,
- Completes all required Company training/compliance courses assigned.
- Adheres to Company standards and maintains compliance with all policies and procedures.
- Maintains safe chemical handling practices.
- Works effectively with Housekeeping, Maintenance, and Resort Operations teams.
- Utilize required personal protective equipment (PPE).
- Maintain a safe work environment for guests and team members.
- Follow infection prevention and sanitation guidelines.
- Performs other related duties as assigned.
Qualifications
What are we looking for?
Hilton Grand Vacations is a leader in the vacation ownership industry, operating with an unwavering commitment to innovation, quality, and continued growth. We believe that at the core of our company’s success are our Team Members! To fulfill this role successfully, you must possess the following minimum qualifications and experience:
- Previous hotel housekeeping experience
- Open and flexible availability, including weekends and holidays
- Able to bend, stoop, walk, and lift up to 50 lbs. and push/pull/ up to 100 lbs.
- Work a full shift (8 hours) walking/standing with or without reasonable accommodation.
- Anticipates customer needs and thinks about how work impacts them.
- Build confidence in self and others with honest and dependable interactions.
About Us
What makes Hilton Grand Vacations unique?
There’s nothing more rewarding than creating lifelong memories, for yourself and for others. And that’s what you’ll do with us. Through our inclusive culture of belonging, we value and celebrate the uniqueness of every individual who makes us who we are and is part of our amazing global community of more than 14,000 Team Members. They are the talented and brilliant people who deliver memorable experiences for our Members and Guests every single day through their commitment and passion for who we are and what we do. As an award-winning workplace, we pride ourselves on the positive impact we make in our industry and in the communities where we live and work. And we’re dedicated to recognizing, rewarding and supporting every achievement, however big or small. It’s all part of making incredible memories, together.
Find your path in a career that really matters, where you’ll truly belong. Join our growing, innovation-driven team today.



