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Open nowPosted 5 hours ago

Werkstudent (w/m/d) Customer Service

Holzland Becker27 open roles

Where
Offenbach am Main, Hessen, Deutschland
Work mode
Hybrid
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Your applicationOpen nowWerkstudent (w/m/d) Customer ServiceHolzland Becker · Offenbach am Main, Hessen, Deutschland

  1. YouYes, apply to this one.

  2. CV RocketCV written for this posting.

  3. 25 readersRecruiter, hiring manager, skeptic. Round after round.

  4. CV RocketApplied on Holzland Becker's own form.

The reply lands in your private mailbox

3×more interviews than doing it yourself with ChatGPT.

The clock on this job

Early applications get read.

12.8% of postings close within 7 days. Measured by our own scanner across the market. Holzland Becker postings stay open a median of 21 days.

Share of postings closed within
  1. 2.2%1 day
  2. 4.5%3 days
  3. 12.8%7 days
  4. 20.6%14 days
  5. 35.6%30 days
  6. 58.4%60 days
This job: posted 5 hours ago

Holzland Becker median: 21 days open

The posting

Mit den Marken Holzprofi24 und Leondo betreiben wir führende E-Commerce-Plattformen für Haus & Garten in Europa. Wir verbinden moderne Webtechnologien, datengetriebenes Onlinemarketing und leistungsstarke Logistik, um unseren Kunden ein herausragendes Einkaufserlebnis zu bieten. Zur Verstärkung unseres Serviceteams suchen wir einen kommunikationsstarken Werkstudenten (w/m/d) Customer Service, der Freude am direkten Kundenkontakt hat, unsere Kunden bei Anliegen rund um Bestellungen, Service und Reklamationen lösungsorientiert unterstützt und aktiv zu einer exzellenten Kundenzufriedenheit beiträgt.

  • Unterstützung bei der Beratung unserer Kunden in allen Fragen rund um Service, Reklamationen und Qualitätsprobleme
  • Annahme und Erfassung von Kundenanfragen sowie Mitwirkung bei der Bearbeitung von Reklamationen
  • Pflege und Dokumentation von Vorgängen in unserem ERP- und Ticketsystem
  • Enge Zusammenarbeit mit den Abteilungen Lagerlogistik und Sales sowie externen Partnern
  • Mitwirkung bei der Sicherstellung einer hohen Kundenzufriedenheit durch eine positive und serviceorientierte Arbeitsweise
  • Immatrikulierter Student (w/m/d), idealerweise mit Schwerpunkt Betriebswirtschaft, Logistik, Wirtschaftswissenschaften oder einem vergleichbaren Studiengang
  • Kontaktfreudigkeit, Offenheit und Freude am Umgang mit Kunden
  • Sehr gutes Deutsch in Wort und Schrift
  • Sicherer Umgang mit MS Office-Anwendungen
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  1. A CV for this posting

    Written against Holzland Becker's own wording, from every piece of relevant proof in your profile.

  2. 25 readers review it

    Recruiter, hiring manager, skeptic and more read every draft, round after round. You get the best round.

    The review screen in CV Rocket: how each CV was read, round by round.

  3. We apply on Holzland Becker's form

    Our application engine gets through the hardest forms there are. Where a question needs you, AI suggests the best answer. Don't want us applying from our IP addresses? Use our Chrome extension: we apply straight from your own browser.

    An application in CV Rocket: every answer filled in on the employer's form.

  4. Every reply, sorted

    Holzland Becker's answer lands in your private mailbox, and we classify it on arrival: interview, question, rejection.

    The CV Rocket inbox: each employer reply classified as an interview, an action or a rejection.

  5. Reply with AI

    AI helps you write the email, checks it and sends it. We show you whether the recruiter read it.

  6. The interview in your calendar

    Full integration with your calendar. The invitation goes straight in.

    An interview invitation in the CV Rocket inbox, added to the candidate's calendar.
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Why it works

3×

more interviews than doing it yourself with ChatGPT.

ChatGPT writes a CV and never learns what happened to it. We see every reply. For each CV we know:

  • How it was written, and how the review scored it
  • When we applied, and how long after the posting went up
  • Which posting, which company, which city
  • Who got the interview, and who heard nothing

That is how we know which CVs get called.

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The numbers game

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