Skip to content
CV Rocket
Get started
How it worksThe enginePricingBlogContactSign in

Open nowPosted 5 days ago

Sales & Renewals Executive

hometree-169019472218 open roles

Where
Stoke-on-Trent, United Kingdom
Get the CV for this job

From $25 per CV, paid once. No subscription.

Your applicationOpen nowSales & Renewals Executivehometree-1690194722 · Stoke-on-Trent, United Kingdom

  1. YouYes, apply to this one.

  2. CV RocketCV written for this posting.

  3. 25 readersRecruiter, hiring manager, skeptic. Round after round.

  4. CV RocketApplied on hometree-1690194722's own form.

The reply lands in your private mailbox

3×more interviews than doing it yourself with ChatGPT.

The clock on this job

Early applications get read.

7.7% of postings close within 7 days. Measured by our own scanner across the market.

Share of postings closed within
  1. 1.4%1 day
  2. 3.5%3 days
  3. 7.7%7 days
  4. 13.4%14 days
  5. 34.5%30 days
This job: posted 5 days ago

The posting

Salary: 26.5k basic plus up to 50% bonus (plus benefits). Role type: Permanent Location: Stoke on Trent, in the office Monday - Friday. Reporting to: Director of Customer Operations.

About Hometree

Join Hometree Group and be at the forefront of transforming the residential energy landscape. Founded in 2015, Hometree began its journey in the home cover market. Today, We are spearheading the shift towards a future where home energy systems are decentralised, digitised, and reliant on renewable sources such as heat pumps, solar panels, batteries, EV chargers, and smart controls. This innovative approach is not just about sustainability; it's about empowering homeowners to manage their energy more efficiently and cost-effectively, thereby setting new standards in energy consumption.

We operate across three dynamic divisions:

Financial Services: Here, you'll contribute to offering flexible financing options, that make it feasible for homeowners to embrace renewable energy technologies and make essential upgrades.

Energy Services: Be part of our extensive network of local installation businesses that equip homeowners with the cutting-edge, sustainable energy solutions necessary for reaching net-zero emissions.

Home Services: Help maintain the comfort and functionality of homes with comprehensive coverage plans that protect the essential hardware in the home.

At Hometree Group, we are committed to guiding UK homeowners on their journey towards more sustainable energy solutions, and we need passionate individuals to support them at every step. Join us during this exciting time, and play a pivotal role in a business that supports sustainable homeownership in alignment with their readiness and needs.

Key Achievements

🏆 £85m+ Capital Raised - We’ve raised over £85m to-date from leading global investors including Legal & General Capital and specialist energy VCs

🏆 5 Acquisitions - We've expanded our operations by acquiring four key companies across financing (Hometree Finance - formerly Bewarm), home cover (Your Repair) and energy services (Geowarmth, The Little Green Energy Company and IMS).

🏆 100k Homes Covered - We cover over one hundred thousand homes across the UK

🏆 250+ Employees - We have over 250 passionate employees transforming the industry across the Group, one home at a time

The Role

YourRepair, now part of Hometree as of 2023, was founded to provide high-quality, customer-focused home and boiler care plans across the UK. With years of expertise in plumbing and gas engineering, YourRepair offers fixed-price plans that cover boilers, heating, plumbing, and electrical systems for homeowners and landlords alike. Our UK-based, 24/7 support team ensures rapid response and peace of mind, while our no-insurance approach means no underwriters or paperwork delays. With flexible start dates, nationwide coverage, and long-term, budget-friendly pricing, YourRepair continues to be a trusted choice for reliable home maintenance and repair services.

The Sales and Renewals Executive will manage inbound sales inquiries and handle plan renewals, ensuring a seamless customer experience and driving sales growth. This role requires strong commercial awareness, adaptability, and a commitment to high customer satisfaction within a fast-paced contact center environment. Success in this position involves achieving sales targets, effectively utilising CRM tools, and contributing to the team's overall success through collaboration and resilience.

Responsibilities:

  • Manage Inbound Sales Inquiries: Respond promptly and professionally to new inbound sales inquiries, providing potential customers with relevant information and guidance to facilitate their decision-making.
  • Handle Plan Renewals: Assist existing customers with plan renewals, answering questions, and providing insights into any new features or benefits to encourage plan continuation.
  • Achieve Sales and Renewal Targets: Meet or exceed set targets for both new sales and renewals, contributing to the overall success of the sales team.
  • Maintain High Customer Satisfaction: Provide excellent customer service, ensuring each interaction enhances the customer experience and builds loyalty.
  • Demonstrate Commercial Awareness: Exhibit a strong understanding of the company’s products, services, and market positioning, using this knowledge to address customer needs effectively.
  • Adaptability and Problem-Solving: Adapt to changing customer needs, sales tactics, or operational requirements, showing resilience in a fast-paced contact center environment.
  • Collaborate with Team Members and Management: Work closely with the sales team and managers to share insights, provide feedback, and continuously improve sales strategies and customer service practices.
  • Utilise Sales Tools and CRM Systems: Use internal CRM systems and sales tools to log interactions, update customer records, and track progress toward sales and renewal goals.
  • Engage in Continuous Learning: Stay updated on product offerings, company updates, and industry trends to remain knowledgeable and proactive in responding to customer needs.

What we’re looking for:

  • Self-Motivated A confident self-starter with a passion and flair for sales and delivering outstanding customer service.
  • Strong Communication Skills Possess strong interpersonal and communication skills, with articulate telephone manner and good grammar and spelling to effectively handle chats and emails.
  • Dynamic Sales Person - Used to fast-paced, high call volume work environment and thrives under pressure.
  • Adaptability. A quick learner who can easily evolve their approach, figuring out 'what works' and adapting to changing initiatives and products.
  • Drive. Hunger to find the right thing for every customer - compliantly and aligned to the customers needs
  • Problem Solving Abilities. A natural problem solver driven by curiosity & continuous improvement mindset
  • Tech Savvy. Confidence in working with multiple customer/online systems

Our Recruitment Process:

  • Initial Call: Start with an introductory call with our Junior Talent Acquisition Specialist to discuss the role and your potential fit. (30 mins)
  • Skills-Based Interview: Engage in a detailed discussion about your past experiences with our Director of Customer Operations(1 hr)

Equal Opportunity Employer

At Hometree, we are committed to creating an inclusive and representative environment. We know that different experiences, perspectives and backgrounds make for a better workplace and a better planet. Together, we celebrate differences and promote a culture where you can bring your full self to work.

We promise to give you the same opportunities as everyone else and we won't discriminate against you at any point in the hiring process or the working day. This includes how we source talent, our interview process, our conditions of employment, feedback and everything in between

From $25, paid onceGet the CV for this job

What happens when you press

One press. We do the rest.

  1. A CV for this posting

    Written against hometree-1690194722's own wording, from every piece of relevant proof in your profile.

  2. 25 readers review it

    Recruiter, hiring manager, skeptic and more read every draft, round after round. You get the best round.

    The review screen in CV Rocket: how each CV was read, round by round.

  3. We apply on hometree-1690194722's form

    Our application engine gets through the hardest forms there are. Where a question needs you, AI suggests the best answer. Don't want us applying from our IP addresses? Use our Chrome extension: we apply straight from your own browser.

    An application in CV Rocket: every answer filled in on the employer's form.

  4. Every reply, sorted

    hometree-1690194722's answer lands in your private mailbox, and we classify it on arrival: interview, question, rejection.

    The CV Rocket inbox: each employer reply classified as an interview, an action or a rejection.

  5. Reply with AI

    AI helps you write the email, checks it and sends it. We show you whether the recruiter read it.

  6. The interview in your calendar

    Full integration with your calendar. The invitation goes straight in.

    An interview invitation in the CV Rocket inbox, added to the candidate's calendar.
Get the CV for this job

From $25 per CV, paid once. No subscription.

Why it works

3×

more interviews than doing it yourself with ChatGPT.

ChatGPT writes a CV and never learns what happened to it. We see every reply. For each CV we know:

  • How it was written, and how the review scored it
  • When we applied, and how long after the posting went up
  • Which posting, which company, which city
  • Who got the interview, and who heard nothing

That is how we know which CVs get called.

Get the CV for this job

From $25 per CV, paid once. No subscription.

The numbers game

More applications. More interviews.

Every application goes out with its own CV, written for that posting and paid once. Send enough of them and the law of large numbers finds you the job.

Get the CV for this job
By hand5–10
With CV Rocket100
applications a day

Nearby

Live postings like this one

Same employer first, then the same role elsewhere.

Before you press

Straight answers

Get the CV for this job

From $25 per CV, paid once. No subscription.

What if my background isn't good enough?

We make the most of the background you have. The CV uses every piece of relevant proof your profile holds, and one of the 25 readers reads your whole profile and flags what the CV left out.

Do you really apply for me?

Yes, on the employer's own form, the hardest ones included. Where a question needs you, you answer it right there and AI suggests the best answer. Don't want us applying from our IP addresses? Use our Chrome extension: we apply straight from your own browser.

Is it a subscription?

No. You pay once per CV, from $25. Every application goes out with its own CV, written for that posting.

One job. One CV.
Paid once.

Pick the posting you want. We write for it, apply for you and catch the reply.

Get the CV for this job

From $25 per CV, paid once. No subscription.