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Open nowFirst seen 5 days ago

Client Support Travel Specialist

Hopesglobalgetaways565 open roles

Where
Edison, New Jersey, United States, Remote
Work mode
Remote
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Your applicationOpen nowClient Support Travel SpecialistHopesglobalgetaways · Edison, New Jersey, United States, Remote

  1. YouYes, apply to this one.

  2. CV RocketCV written for this posting.

  3. 25 readersRecruiter, hiring manager, skeptic. Round after round.

  4. CV RocketApplied on Hopesglobalgetaways's own form.

The reply lands in your private mailbox

3×more interviews than doing it yourself with ChatGPT.

The clock on this job

Early applications get read.

12.3% of postings close within 7 days. Measured by our own scanner across the market. Hopesglobalgetaways postings stay open a median of 5 days.

Share of postings closed within
  1. 2.1%1 day
  2. 4.5%3 days
  3. 12.3%7 days
  4. 19.3%14 days
  5. 35.6%30 days
  6. 58.1%60 days
This job: first seen 5 days ago

Hopesglobalgetaways median: 5 days open

The posting

Position Summary

We are looking for organized, dependable individuals who enjoy assisting customers and making complex details easier to manage. As a Client Support Travel Specialist, you will help travelers organize upcoming vacations by researching requested services, assisting with reservations, and providing responsive support throughout the planning process.

This is a remote opportunity suitable for both experienced professionals and individuals exploring a new career path. Previous travel-industry experience is not required. Training, supplier resources, and continued education are provided.

Your Responsibilities

  • Respond to client inquiries and gather details about upcoming vacation plans
  • Identify travel dates, destination preferences, accommodation needs, activities, and budget considerations
  • Research hotels, resorts, cruises, transportation, tours, excursions, and vacation packages
  • Compare available services and identify choices that correspond with individual client requests
  • Provide clear information to help travelers evaluate available options
  • Assist with coordinating accommodations, transportation, activities, and other requested services
  • Use approved supplier resources and reservation platforms to manage arrangements
  • Prepare confirmations, schedules, itinerary information, and applicable travel documentation
  • Monitor important reservation dates and follow up on outstanding planning requirements
  • Keep clients updated as arrangements are confirmed or modified
  • Respond to routine questions and assist with changes, cancellations, and special requests
  • Verify traveler information, dates, and reservation details for accuracy
  • Participate in continued supplier and destination education

What We Provide

  • 100% remote opportunity within eligible regions
  • Flexible part-time and full-time scheduling options
  • Structured onboarding and training
  • No previous professional travel experience required
  • Continued team support and guidance
  • Access to supplier and destination education
  • Opportunities to build customer support, research, and coordination skills
  • Professional development and growth opportunities
  • Performance-based incentives and recognition
  • Qualifying travel discounts and industry-related benefits
  • Supportive virtual team environment

Qualifications

  • Professional written and verbal communication skills
  • Strong customer-service and active-listening abilities
  • Excellent organization and attention to detail
  • Ability to manage multiple client requests and deadlines
  • Comfortable researching and comparing information online
  • Willingness to learn reservation platforms and other digital tools
  • Adaptable and solution-focused when circumstances change
  • Dependable with strong follow-up and time-management habits
  • Self-motivated and capable of working independently
  • Basic computer proficiency and reliable internet access
  • Must be at least 18 years of age
  • Must be legally authorized to work and reside in the United States, United Kingdom, Mexico, Australia, Spain, or another approved region
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