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Open nowFirst seen 5 days ago

Travel Customer Assistance Advisor

Hopesglobalgetaways565 open roles

Where
Corvallis, Oregon, United States, Remote
Work mode
Remote
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Your applicationOpen nowTravel Customer Assistance AdvisorHopesglobalgetaways · Corvallis, Oregon, United States, Remote
  1. YouYes, apply to this one.

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  3. 25 readersRecruiter, hiring manager, skeptic. Round after round.

  4. CV RocketApplied on Hopesglobalgetaways's own form.

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The clock on this job

Early applications get read.

12.3% of postings close within 7 days. Measured by our own scanner across the market. Hopesglobalgetaways postings stay open a median of 5 days.

Share of postings closed within
  1. 2.1%1 day
  2. 4.5%3 days
  3. 12.3%7 days
  4. 19.3%14 days
  5. 35.6%30 days
  6. 58.1%60 days
This job: first seen 5 days ago

Hopesglobalgetaways median: 5 days open

The posting

About the Role

We are currently expanding our remote support team and looking for service-oriented individuals who enjoy helping clients with travel coordination and planning support. As a Travel Customer Assistance Advisor, you will play a key role in assisting with reservations, answering client questions, and helping organize travel details to create a positive customer experience.

This opportunity is ideal for individuals who are organized, adaptable, and comfortable managing tasks independently in a work-from-home environment. No prior travel experience is required, as training and ongoing support are available.

Responsibilities

  • Assist clients with travel-related planning and reservation coordination
  • Research destination options, lodging, transportation, and package availability using company-approved tools
  • Review booking information carefully to help maintain accuracy and organization
  • Provide clients with helpful information and recommendations based on their travel preferences and budget considerations
  • Communicate professionally through email, phone, and online messaging systems
  • Support clients with itinerary adjustments, booking updates, and service inquiries
  • Maintain organized records, travel documents, and customer account details
  • Participate in online training sessions and team development meetings

What We Provide

  • Remote work flexibility
  • Adjustable scheduling options
  • Training and onboarding resources
  • Access to travel-related discounts, incentives, and special perks
  • Supportive virtual team environment
  • Growth opportunities and continued learning

Qualifications

  • Strong communication and interpersonal skills
  • Ability to stay organized and manage multiple responsibilities
  • Comfortable using computers, online platforms, and digital communication tools
  • Reliable internet connection required
  • Self-motivated with strong attention to detail
  • Must be at least 18 years old
  • Must be legally authorized to work in the United States, United Kingdom, Mexico, Australia, or Spain
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