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Open nowFirst seen 5 days ago

customer service officer

HR Plus (Talent) Limited312 open roles

Where
Hong Kong, Hong Kong SAR, Hong Kong
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Your applicationOpen nowcustomer service officerHR Plus (Talent) Limited · Hong Kong, Hong Kong SAR, Hong Kong

  1. YouYes, apply to this one.

  2. CV RocketCV written for this posting.

  3. 25 readersRecruiter, hiring manager, skeptic. Round after round.

  4. CV RocketApplied on HR Plus (Talent) Limited's own form.

The reply lands in your private mailbox

3×more interviews than doing it yourself with ChatGPT.

The clock on this job

Early applications get read.

12.3% of postings close within 7 days. Measured by our own scanner across the market.

Share of postings closed within
  1. 2.1%1 day
  2. 4.5%3 days
  3. 12.3%7 days
  4. 19.3%14 days
  5. 35.6%30 days
  6. 58.1%60 days
This job: first seen 5 days ago

The posting

About our client: Our client is a prominent player in the insurance industry, serving over 10 million customers across multiple rapidly growing insurance markets.

Benefits:

  • 20 Days Annual Leave + 1 Day Birthday Leave
  • Competitive Bonus (Target 2.5 months)
  • Work-life balance
  • Includes medical package (includes family)
  • Exposure to customer services
  • Convenient location near MTR
  • Immediately available preferred

Responsibilities:

  • Answer incoming calls promptly and professionally, providing effective solutions to inquiries and concerns regarding life and general insurance for customers and agents.
  • Retain and enhance customer relationships by delivering exceptional service and addressing their needs.
  • Perform other ad hoc duties to support the customer engagement team.

Requirements:

  • Matriculated or above qualification.
  • Minimum of 2 years of customer service experience.
  • Possession of Paper I, II, III & V of IIQE and LOMA qualifications is highly regarded.
  • Excellent communication skills, both verbal and written, in English and Chinese.
  • Proficiency in Mandarin is a definite advantage.
  • Strong problem-solving and active listening abilities to effectively understand and address customer needs.
  • Attention to detail and organizational skills to maintain accurate records and follow processes efficiently.

Personal data provided by job applicants will be used strictly in accordance with the employer's personal data policies. All information received will be kept in strict confidence and only for employment-related purposes.

"We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law."

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What happens when you press

One press. We do the rest.

  1. A CV for this posting

    Written against HR Plus (Talent) Limited's own wording, from every piece of relevant proof in your profile.

  2. 25 readers review it

    Recruiter, hiring manager, skeptic and more read every draft, round after round. You get the best round.

    The review screen in CV Rocket: how each CV was read, round by round.

  3. We apply on HR Plus (Talent) Limited's form

    Our application engine gets through the hardest forms there are. Where a question needs you, AI suggests the best answer. Don't want us applying from our IP addresses? Use our Chrome extension: we apply straight from your own browser.

    An application in CV Rocket: every answer filled in on the employer's form.

  4. Every reply, sorted

    HR Plus (Talent) Limited's answer lands in your private mailbox, and we classify it on arrival: interview, question, rejection.

    The CV Rocket inbox: each employer reply classified as an interview, an action or a rejection.

  5. Reply with AI

    AI helps you write the email, checks it and sends it. We show you whether the recruiter read it.

  6. The interview in your calendar

    Full integration with your calendar. The invitation goes straight in.

    An interview invitation in the CV Rocket inbox, added to the candidate's calendar.
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Why it works

3×

more interviews than doing it yourself with ChatGPT.

ChatGPT writes a CV and never learns what happened to it. We see every reply. For each CV we know:

  • How it was written, and how the review scored it
  • When we applied, and how long after the posting went up
  • Which posting, which company, which city
  • Who got the interview, and who heard nothing

That is how we know which CVs get called.

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The numbers game

More applications. More interviews.

Every application goes out with its own CV, written for that posting and paid once. Send enough of them and the law of large numbers finds you the job.

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What if my background isn't good enough?

We make the most of the background you have. The CV uses every piece of relevant proof your profile holds, and one of the 25 readers reads your whole profile and flags what the CV left out.

Do you really apply for me?

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