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Open nowFirst seen 4 days ago

IT Service Manager

HR Plus (Talent) Limited312 open roles

Where
Hong Kong, Hong Kong SAR, Hong Kong
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Your applicationOpen nowIT Service ManagerHR Plus (Talent) Limited · Hong Kong, Hong Kong SAR, Hong Kong

  1. YouYes, apply to this one.

  2. CV RocketCV written for this posting.

  3. 25 readersRecruiter, hiring manager, skeptic. Round after round.

  4. CV RocketApplied on HR Plus (Talent) Limited's own form.

The reply lands in your private mailbox

3×more interviews than doing it yourself with ChatGPT.

The clock on this job

Early applications get read.

12.3% of postings close within 7 days. Measured by our own scanner across the market.

Share of postings closed within
  1. 2.1%1 day
  2. 4.5%3 days
  3. 12.3%7 days
  4. 19.3%14 days
  5. 35.6%30 days
  6. 57.8%60 days
This job: first seen 4 days ago

The posting

About our client:

Our client is a global leader in premium retailer looking for an experienced and professional IT Service Manager talent to join their team.

Responsibilities:

  • Maintain and optimize local company networks and servers
  • Prepare budget and control the cost regarding IT systems
  • Oversee data backup and system security operations
  • Ensure data is handled, transferred or processed according to legal and company guidelines
  • Manage contracts with different vendors and software licenses.
  • Monitor IT services team to support and maintaining company IT infrastructure
  • Owner of the Incident, Request and Escalation processes, ensuring high levels of performance in these processes, accurate reporting and establishing service improvement activities when required
  • Ensure systems, procedures, and methodologies are in place to support outstanding service delivery.
  • Lead desktop management teams to facilitate continual improvements in the desktop environment
  • Prepare regular performance report in monitoring of service delivery.
  • Collaborate with internal stakeholders and team members to build solutions that support business requirements

Requirements:

  • Bachelor’s degree in Computer Science, Information Systems or related discipline
  • Holder of ITIL certification is an advantage
  • 5 years’ experience in managing an IT service delivery function under diverse and multinational working environment
  • Good understanding of AX 2012 or Dynamics 365 Finance & Operations. Knowledge in LS-retail is a plus
  • Demonstrable and recent experience in service operations/managing an external service provider
  • Independent, strong communication, service deliver and relationship management skills
  • Fluent English and Mandarin, both written and spoken
  • Immediate available is preferred

Competitive remuneration package including 5-day work week will be offered to the right candidates. Interested parties please click the below "Apply Now" button.

Personal data provided by job applicants will be used strictly in accordance with the employer's personal data policies.

All information received will be kept in strict confidence and only for employment-related purposes.

"We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law."

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One press. We do the rest.

  1. A CV for this posting

    Written against HR Plus (Talent) Limited's own wording, from every piece of relevant proof in your profile.

  2. 25 readers review it

    Recruiter, hiring manager, skeptic and more read every draft, round after round. You get the best round.

    The review screen in CV Rocket: how each CV was read, round by round.

  3. We apply on HR Plus (Talent) Limited's form

    Our application engine gets through the hardest forms there are. Where a question needs you, AI suggests the best answer. Don't want us applying from our IP addresses? Use our Chrome extension: we apply straight from your own browser.

    An application in CV Rocket: every answer filled in on the employer's form.

  4. Every reply, sorted

    HR Plus (Talent) Limited's answer lands in your private mailbox, and we classify it on arrival: interview, question, rejection.

    The CV Rocket inbox: each employer reply classified as an interview, an action or a rejection.

  5. Reply with AI

    AI helps you write the email, checks it and sends it. We show you whether the recruiter read it.

  6. The interview in your calendar

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    An interview invitation in the CV Rocket inbox, added to the candidate's calendar.
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3×

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  • How it was written, and how the review scored it
  • When we applied, and how long after the posting went up
  • Which posting, which company, which city
  • Who got the interview, and who heard nothing

That is how we know which CVs get called.

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