The posting
Requirements:
- Bachelor's degree in Business Administration, Education, Marketing, or a related field.
- Relevant experience in team management, sales, student counselling, or customer relations.
- Strong leadership, communication, coordination, and problem-solving skills.
- Ability to manage targets, improve team performance, and maintain professional relationships.
- Proficiency in MS Office and basic reporting tools for performance tracking.
Responsibilities:
- Lead and supervise the student counselling team to ensure smooth daily operations.
- Set daily and monthly targets and monitor progress against established performance goals.
- Guide counsellors in student engagement, timely follow-ups, and enrolment conversions.
- Maintain professional communication standards and ensure quality student service.
- Monitor student inquiries, maintain accurate records, and prepare regular performance reports.
- Train and motivate team members to strengthen their skills and achieve performance targets.
- Coordinate with management on recruitment, team performance, and operational requirements.



