The posting
Job Description:
· Attending to agents’ requests and inquiries via email and phone including transfer of calls to relevant departments
· Attend to client’s enquiries and complaints professionally
· Manage and handle customer service mailbox and forwarding to the relevant departments
· Update personal particulars of agents in system as and when necessary
· Assist in agents’ on & off boarding process
· Process any reimbursement requests to agents
· Daily collection of mails and distribution of mails to relevant departments including agents
· Assist agents over the counter and assisting the team and other departments
· Occasionally assisting at showflat launches and events
· Any other ad hoc duties may be required
Requirements:
- Diploma or equivalent and above
- Extrovert personality is a plus point
- Knowledge in real estate industry is an added advantage



