Skip to content
CV Rocket
Get started
How it worksThe enginePricingBlogContactSign in

Open nowPosted 56 minutes agoWe saw it 35 min after it went up

Senior Consultant, Elevated Client Services

ICE331 open roles

Where
Jacksonville, Florida, United States
Get the CV for this job

From $25 per CV, paid once. No subscription.

Your applicationOpen nowSenior Consultant, Elevated Client ServicesICE · Jacksonville, Florida, United States

  1. YouYes, apply to this one.

  2. CV RocketCV written for this posting.

  3. 25 readersRecruiter, hiring manager, skeptic. Round after round.

  4. CV RocketApplied on ICE's own form.

The reply lands in your private mailbox

3×more interviews than doing it yourself with ChatGPT.

The clock on this job

Early applications get read.

13.4% of postings close within 7 days. Measured by our own scanner across the market. ICE postings stay open a median of 7 days.

Share of postings closed within
  1. 2.2%1 day
  2. 4.6%3 days
  3. 13.4%7 days
  4. 21.6%14 days
  5. 36.2%30 days
  6. 59.0%60 days
This job: posted 56 minutes ago

ICE median: 7 days open

The posting

Job Purpose

Serves as a contributor with expertise in particular business processes responsible for formulating systems scope and objectives relative to a client organization's business plan and industry requirements. Acts independently or as a member of a project team responsible for providing technical guidance concerning the business implications of the application of various systems. Provides technical consulting on complex projects.

Responsibilities

  • Works within a team on Servicing Digital and Customer Service technology business consulting projects to meet specific client requirements.
  • Expertly configures, research and documents client needs related to Servicing Digital and Customer Service.
  • Act as liaison between customer and IMT Product Management and Development.
  • Plan/communicate IMT technology changes to customer to ensure changes to platforms and integration risks are mitigated.
  • Expertly researches and documents client needs, technology, or regulations related to system design, enhancement, acquiring hardware or software that will impact multiple platforms and/or applications.
  • Manage implementation of changes with the customer, assisting with coordination and testing prior to production deployment.
  • Assists client in writing test plans and test cases to ensure enhancements made to applications meet client needs and that application integrity is maintained.
  • Devises and/or modifies processes and procedures to achieve greater efficiencies and to solve the most complex business process problems.
  • Conducts a variety of tests (system, integration, readiness, acceptance) using client data to confirm client needs are met.
  • Consults directly with the client and may travel to the client site.
  • Performs other related duties as assigned.

Knowledge and Experience

  • Familiarity with ICE Mortgage Technology products and services.
  • Familiarity with collaboration tools such as Trello desired.
  • In-depth knowledge of data models, dashboards, analytics and KPIs.
  • Excellent customer service skills that build high levels of customer satisfaction for internal and external clients.
  • Excellent verbal and written communication skills to all levels (e.g. executives, managers, individual contributors).
  • Awareness of Kanban and Agile methodologies.
  • Proficiency in business modeling and requirements definition disciplines.
  • Ability to estimate work effort for configurations and ensure the project is successfully completed.
  • Knowledge of SQL a plus.

Intercontinental Exchange, Inc. is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to legally protected characteristics.

From $25, paid onceGet the CV for this job

What happens when you press

One press. We do the rest.

  1. A CV for this posting

    Written against ICE's own wording, from every piece of relevant proof in your profile.

  2. 25 readers review it

    Recruiter, hiring manager, skeptic and more read every draft, round after round. You get the best round.

    The review screen in CV Rocket: how each CV was read, round by round.

  3. We apply on ICE's form

    Our application engine gets through the hardest forms there are. Where a question needs you, AI suggests the best answer. Don't want us applying from our IP addresses? Use our Chrome extension: we apply straight from your own browser.

    An application in CV Rocket: every answer filled in on the employer's form.

  4. Every reply, sorted

    ICE's answer lands in your private mailbox, and we classify it on arrival: interview, question, rejection.

    The CV Rocket inbox: each employer reply classified as an interview, an action or a rejection.

  5. Reply with AI

    AI helps you write the email, checks it and sends it. We show you whether the recruiter read it.

  6. The interview in your calendar

    Full integration with your calendar. The invitation goes straight in.

    An interview invitation in the CV Rocket inbox, added to the candidate's calendar.
Get the CV for this job

From $25 per CV, paid once. No subscription.

Why it works

3×

more interviews than doing it yourself with ChatGPT.

ChatGPT writes a CV and never learns what happened to it. We see every reply. For each CV we know:

  • How it was written, and how the review scored it
  • When we applied, and how long after the posting went up
  • Which posting, which company, which city
  • Who got the interview, and who heard nothing

That is how we know which CVs get called.

Get the CV for this job

From $25 per CV, paid once. No subscription.

The numbers game

More applications. More interviews.

Every application goes out with its own CV, written for that posting and paid once. Send enough of them and the law of large numbers finds you the job.

Get the CV for this job
By hand5–10
With CV Rocket100
applications a day

Nearby

Live postings like this one

Same employer first, then the same role elsewhere.

Before you press

Straight answers

Get the CV for this job

From $25 per CV, paid once. No subscription.

What if my background isn't good enough?

We make the most of the background you have. The CV uses every piece of relevant proof your profile holds, and one of the 25 readers reads your whole profile and flags what the CV left out.

Do you really apply for me?

Yes, on the employer's own form, the hardest ones included. Where a question needs you, you answer it right there and AI suggests the best answer. Don't want us applying from our IP addresses? Use our Chrome extension: we apply straight from your own browser.

Is it a subscription?

No. You pay once per CV, from $25. Every application goes out with its own CV, written for that posting.

One job. One CV.
Paid once.

Pick the posting you want. We write for it, apply for you and catch the reply.

Get the CV for this job

From $25 per CV, paid once. No subscription.