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Open nowPosted 8 days ago

Medior Support Engineer

ICT Roeselare

Where
Kortrijk, Belgium
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Your applicationOpen nowMedior Support EngineerICT Roeselare · Kortrijk, Belgium

  1. YouYes, apply to this one.

  2. CV RocketCV written for this posting.

  3. 25 readersRecruiter, hiring manager, skeptic. Round after round.

  4. CV RocketApplied on ICT Roeselare's own form.

The reply lands in your private mailbox

3×more interviews than doing it yourself with ChatGPT.

The clock on this job

Early applications get read.

12.7% of postings close within 7 days. Measured by our own scanner across the market.

Share of postings closed within
  1. 2.2%1 day
  2. 4.5%3 days
  3. 12.7%7 days
  4. 20.4%14 days
  5. 35.6%30 days
  6. 58.7%60 days
This job: posted 8 days ago

The posting

Je komt terecht in een professionele MSP-omgeving waar verschillende klanten rekenen op betrouwbare en kwalitatieve IT-ondersteuning. Je werkt samen met ervaren collega's aan uiteenlopende technische vraagstukken en krijgt de ruimte om jouw expertise verder uit te bouwen en initiatief te nemen.

Jobomschrijving

  • Je analyseert en lost zelfstandig complexere incidenten op binnen Microsoft-, cloud- en netwerkomgevingen.
  • Je biedt tweedelijnsondersteuning aan klanten via telefoon, e-mail en ticketing.
  • Je beheert en optimaliseert Microsoft 365, Entra ID, Exchange Online en Intune.
  • Je voert troubleshooting uit op servers, netwerken, firewalls en virtualisatieplatformen.
  • Je implementeert technische wijzigingen en optimalisaties binnen klantomgevingen.
  • Je onderzoekt de oorzaak van terugkerende problemen en werkt structurele oplossingen uit.
  • Je documenteert technische oplossingen en onderhoudt kennisartikelen.
  • Je ondersteunt collega's bij technische vraagstukken en deelt actief jouw kennis.
  • Je hebt 2 tot 4 jaar relevante ervaring binnen IT-support, bij voorkeur in een MSP-omgeving.
  • Je beschikt over een sterke kennis van Microsoft 365, Windows Server, Active Directory en Entra ID.
  • Je hebt ervaring met Exchange Online en kent de belangrijkste netwerkprotocollen en -technologieën, zoals TCP/IP, VLAN, VPN en DNS.
  • Je hebt ervaring met virtualisatieplatformen zoals VMware, Hyper-V of Proxmox.
  • Je kunt technische problemen zelfstandig analyseren en oplossen en neemt verantwoordelijkheid voor jouw tickets en klantomgevingen.
  • Je communiceert vlot met klanten en collega's en houdt ervan om kennis te delen.
  • Je bent leergierig en wilt jouw expertise verder verdiepen via opleidingen en certificeringen.
  • Mooi meegenomen: kennis van Intune, Conditional Access, Azure, Linux, WatchGuard, Fortinet of VoIP-oplossingen.

Posting text belongs to the employer. Removal requests: contact us.

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  1. A CV for this posting

    Written against ICT Roeselare's own wording, from every piece of relevant proof in your profile.

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    The review screen in CV Rocket: how each CV was read, round by round.

  3. We apply on ICT Roeselare's form

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    An application in CV Rocket: every answer filled in on the employer's form.

  4. Every reply, sorted

    ICT Roeselare's answer lands in your private mailbox, and we classify it on arrival: interview, question, rejection.

    The CV Rocket inbox: each employer reply classified as an interview, an action or a rejection.

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  6. The interview in your calendar

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    An interview invitation in the CV Rocket inbox, added to the candidate's calendar.
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