Skip to content
CV Rocket
Get started
How it worksThe enginePricingBlogContactSign in

Open nowPosted 304 days ago

IT Support Executive (Fresher)

Identixweb15 open roles

Where
Surat
Get the CV for this job

From $25 per CV, paid once. No subscription.

Your applicationOpen nowIT Support Executive (Fresher)Identixweb · Surat

  1. YouYes, apply to this one.

  2. CV RocketCV written for this posting.

  3. 25 readersRecruiter, hiring manager, skeptic. Round after round.

  4. CV RocketApplied on Identixweb's own form.

The reply lands in your private mailbox

3×more interviews than doing it yourself with ChatGPT.

The clock on this job

Early applications get read.

11.8% of postings close within 7 days. Measured by our own scanner across the market.

Share of postings closed within
  1. 2.1%1 day
  2. 4.4%3 days
  3. 11.8%7 days
  4. 18.5%14 days
  5. 35.5%30 days
  6. 45.1%60 days
This job: posted 304 days ago

The posting

Job summary

We are looking for a friendly IT Support Executive (Fresher) to join our team in Surat.

In this role, you will help our international clients, solve basic technical issues, and explain how our Shopify apps and web products work, while working closely with our development team.

Roles and Responsibilities

  • Resolve basic technical issues involving HTML, CSS, Shopify themes, and apps.
  • Receive, track, and manage customer support inquiries across email, live chat, ticketing systems, and live video meetings.
  • Reproduce bugs, troubleshoot client issues, and coordinate with the development team for bug fixes and custom enhancements.
  • Communicate fluently and professionally with international clients (written and verbal English).
  • Conduct live product demos and explain app features to clients clearly.
  • Follow up on customer queries and ensure timely resolution and updates.
  • Gather customer feedback and requirements for new feature developments.
  • Work closely with support and development teams to maintain smooth support workflows.
  • Actively learn new web technologies, Shopify ecosystem updates, and internal product features.
  • Prioritize multiple incoming customer tickets with attention to detail and patience.

Requirements & Qualifications

  • Education & Background: Graduate/Postgraduate in IT, Computer Applications, Computer Science, or related fields (e.g., BCA, B.Sc. IT, B.Tech/BE, MCA).
  • Experience: 0 to 6 months in technical support, customer care, or IT helpdesk roles.
  • Technical Skills: Basic understanding of Shopify ecosystem (apps and themes), HTML, CSS, and basic web troubleshooting.
  • Communication Skills: Fluent written and spoken English suitable for international business client interactions.
From $25, paid onceGet the CV for this job

What happens when you press

One press. We do the rest.

  1. A CV for this posting

    Written against Identixweb's own wording, from every piece of relevant proof in your profile.

  2. 25 readers review it

    Recruiter, hiring manager, skeptic and more read every draft, round after round. You get the best round.

    The review screen in CV Rocket: how each CV was read, round by round.

  3. We apply on Identixweb's form

    Our application engine gets through the hardest forms there are. Where a question needs you, AI suggests the best answer. Don't want us applying from our IP addresses? Use our Chrome extension: we apply straight from your own browser.

    An application in CV Rocket: every answer filled in on the employer's form.

  4. Every reply, sorted

    Identixweb's answer lands in your private mailbox, and we classify it on arrival: interview, question, rejection.

    The CV Rocket inbox: each employer reply classified as an interview, an action or a rejection.

  5. Reply with AI

    AI helps you write the email, checks it and sends it. We show you whether the recruiter read it.

  6. The interview in your calendar

    Full integration with your calendar. The invitation goes straight in.

    An interview invitation in the CV Rocket inbox, added to the candidate's calendar.
Get the CV for this job

From $25 per CV, paid once. No subscription.

Why it works

3×

more interviews than doing it yourself with ChatGPT.

ChatGPT writes a CV and never learns what happened to it. We see every reply. For each CV we know:

  • How it was written, and how the review scored it
  • When we applied, and how long after the posting went up
  • Which posting, which company, which city
  • Who got the interview, and who heard nothing

That is how we know which CVs get called.

Get the CV for this job

From $25 per CV, paid once. No subscription.

The numbers game

More applications. More interviews.

Every application goes out with its own CV, written for that posting and paid once. Send enough of them and the law of large numbers finds you the job.

Get the CV for this job
By hand5–10
With CV Rocket100
applications a day

Nearby

Live postings like this one

Same employer first, then the same role elsewhere.

Before you press

Straight answers

Get the CV for this job

From $25 per CV, paid once. No subscription.

What if my background isn't good enough?

We make the most of the background you have. The CV uses every piece of relevant proof your profile holds, and one of the 25 readers reads your whole profile and flags what the CV left out.

Do you really apply for me?

Yes, on the employer's own form, the hardest ones included. Where a question needs you, you answer it right there and AI suggests the best answer. Don't want us applying from our IP addresses? Use our Chrome extension: we apply straight from your own browser.

Is it a subscription?

No. You pay once per CV, from $25. Every application goes out with its own CV, written for that posting.

One job. One CV.
Paid once.

Pick the posting you want. We write for it, apply for you and catch the reply.

Get the CV for this job

From $25 per CV, paid once. No subscription.