The posting
Job Description
Crowne Plaza Muscat OCEC is a distinguished five-star hotel located within the iconic Oman Convention and Exhibition Centre in Muscat. Combining modern luxury with traditional Omani hospitality, the hotel offers exceptional accommodation, world-class dining, and state-of-the-art meeting and event facilities. As a preferred destination for business travellers, conference delegates, and leisure guests, Crowne Plaza Muscat OCEC prides itself on delivering personalized service, innovative experiences, and seamless connectivity. Strategically positioned in Oman’s vibrant capital, it serves as a gateway to the region’s cultural heritage and burgeoning business landscape.
What is the job?
The Assistant Marketing Manager will support development, execution, and optimisation of marketing strategies designed to enhance brand awareness, grow revenue from rooms, food & beverage, events & conferences, and to ensure consistent alignment with IHG / Crowne Plaza brand standards. This role requires both creative and analytical skills, strong cross‐departmental collaboration, and a proactive mind-set to respond to market trends, competitor activity, and evolving guest expectations
Your day to day
- Assist in developing the annual and quarterly marketing plans, aligned with hotel objectives
- Help manage and monitor the marketing budget; track spend vs ROI and suggest reallocations when needed
- Support forecasting of marketing campaign outcomes
- Oversee the hotel’s digital footprint: website content, SEO/SEM optimization, online travel agency (OTA) listings
- Plan and execute social media strategies across platforms (Instagram, Facebook, LinkedIn etc.), including content calendars, posts, ad campaigns
- Coordinate email marketing campaigns, display advertising, retargeting and online promotions
- Manage production of digital assets: photos, videos, graphics, ensuring alignment with brand standards
- Launch marketing campaigns in support of rooms, F&B, events & meetings; measure their effectiveness
- Use analytics tools (e.g., Google Analytics, Social Media Insights, Meta Ads, etc.) to monitor performance, draw insights, report, and optimize
- Prepare KPI reports for the senior management and recommend improvements
- Develop PR strategies; maintain media relations; write & distribute press releases
- Organize media visits, site inspections, familiarization trips
- Ensure brand consistency across all touchpoints—print, digital, environmental, signage etc.
- Support seasonal promotions, collateral design, signage, merchandise
- Participate in trade shows, exhibitions, local partnerships, and promotions
- Collaborate with third‐party agencies/vendors when needed (design, PR, media buying etc.)
- Support internal communications to employees regarding marketing campaigns, hotel positioning etc.
- Monitor local, GCC, and international market trends; understand customer segmentation, guest preferences
- Track competitor activity, rate offerings, promotions, brand positioning
- Use insight to suggest new opportunities and product enhancements
- Coordinate with external agencies for planning and executing campaigns and initiatives
- Coordinate online promotions to drive bookings, leads, and engagement across website and online platforms
What we need from you:
- Bachelor’s degree in marketing, Communications, Business Administration, Hospitality Management or related field.
- 2‑4 years of marketing experience in the hospitality industry (rooms, F&B, events); exposure to digital marketing, content creation, campaign execution. Prior experience in a similar role preferred.
- Proficiency with digital marketing tools: Google Analytics, social media ad platforms (Meta Ads etc.), email marketing tools
- Strong copywriting and editing skills
- Basic design awareness and ability to work with creative tools
- Creative, proactive, detail‑oriented
- Excellent written & verbal communication (English is essential; Arabic is a plus)
- Strong organizational & project management skills; ability to multitask
- Analytical mindset – ability to interpret data and make informed decisions
- Collaborative working style; able to build relationships with internal teams and external stakeholders.
What you can expect from us:
We give our people everything they need to succeed. From a competitive salary that rewards all your hard work to a wide range of benefits designed to help you live your best work-life – including a full uniform, impressive room discounts, and some of the best training in the business.
Our mission is to welcome everyone and create inclusive teams where we celebrate differences and encourage colleagues to bring their whole selves to work. IHG Hotels & Resorts provides equal employment opportunities to applicants and employees without regard to race, colour, religion, sex, sexual orientation, gender identity, national origin,
protected veteran status, or disability. We promote a culture of trust, support, and acceptance. Always welcoming different backgrounds, experiences, and perspectives.
IHG gives every member of the team the room they need to belong, grow and make a difference in a collaborative environment. We know that to work well, we need to feel well – both inside and outside of work – and through our well-being framework, we are committed to supporting well-being in your health, lifestyle, and workplace.
So, join us and you’ll become part of our ever-growing global family.
Who we are
Join Crowne Plaza one of the largest and best loved premium hotel brands in the world. With more than 420 hotels in diverse locations globally Crowne Plaza is the perfect base to connect on business, pleasure or a blend of both. We've thoughtfully designed our spaces to encourage, support and celebrate great connections. We're also big on meetings and events, a trusted and valued partner for connecting both domestic and global groups alike.
Our branded service style 'Dare to Connect' is crafted for connection. Designed for humans not nameless guests or colleagues. Still professional but touches guests on an emotional level. Where colleagues take their initiative and use their personality because they make a crucial difference in the guest's experience. The role of every colleague at Crowne Plaza is to create memorable emotional connections and the job of every leader is to create an environment where that can happen.
Don't quite meet every single requirement, but still believe you'd be a great fit for the job? We'll never know unless you hit the 'Apply' button. Start your journey with us today.
About Us
At IHG, we’ve made a promise. As one of the world’s leading hotel groups, we’re here to deliver True Hospitality for Good. Making our guests and colleagues feel welcome, cared for, recognised and respected – wherever they are in the world. Want to be part of the journey?
Join Crowne Plaza one of the largest and best loved premium hotel brands in the world. With more than 400 hotels in diverse locations globally Crowne Plaza is the perfect base to connect on business, pleasure or a blend of both. We've thoughtfully designed our spaces to encourage, support and celebrate great connections. We're also big on meetings and events, a trusted partner thanks to our expertise in connecting both domestic and global groups. Our branded service style 'Dare to Connect' supports colleagues in delivering an unscripted approach to service that encourages warm, engaging interactions with guests.
In our hotels you’ll find a team who are people-first, professional and inclusive and feel part of our global community. If you are inventive and love to connect and collaborate you’ll feel at home and excel at Crowne Plaza
