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Open nowPosted 57 days ago

Banqueting Supervisor

IHG2,354 open roles

Where
Malta
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Your applicationOpen nowBanqueting SupervisorIHG · Malta
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The clock on this job

Early applications get read.

13.4% of postings close within 7 days. Measured by our own scanner across the market. IHG postings stay open a median of 17 days.

Share of postings closed within
  1. 2.2%1 day
  2. 4.6%3 days
  3. 13.4%7 days
  4. 21.6%14 days
  5. 36.2%30 days
  6. 59.0%60 days
This job: posted 57 days ago

IHG median: 17 days open

The posting

Job Description

Are you passionate about creating unforgettable client experience and leading a dedicated team? Join us as a Banqueting Supervisor and be part of something extraordinary, as we aim to deliver exceptional service and create lasting memories.

Responsibilities:

  • Managing the daily operations of the banquet/conference facility, such as checking inventory levels, ordering food and supplies, and hiring and training new staff members
  • Assisting with planning meetings, conventions, and other special events, including scheduling appointments with venue personnel, handling room setup details, and arranging catering services
  • Coordinating with staff to ensure that they are aware of any dietary restrictions or preferences of guests who have booked the event.
  • Scheduling staff members and confirming their attendance at events.
  • Handle guest requests and concerns with professionalism.
  • Overseeing the set up and take down of event equipment, including tables, chairs, tents, food stations, stages, and podiums.
  • Contribute to the planning and coordination of events.

The duties and responsibilities described in this job description are not a comprehensive list, and as such additional tasks may be assigned to the employee from time to time.

Qualifications:

  • Higher Diploma / Higher Education qualification specialized in hotel industry or Tourism is preferred.
  • A minimum of 2 to 4 years’ experience working in a 5-star property or similar environment.
  • Excellent written and verbal communication
  • Experience in leading a team with key leadership skills.
  • Ability to work in a fast-paced environment and flexible to workday and night shifts.
  • Maintain positive attitude, warm personality, attention to detail and smart appearance.
  • Strong attention to detail and problem-solving abilities.

We genuinely care about people, and we show this through living out our promise of True Hospitality each day. It’s what connects every colleague in all IHG® hotels.

Each IHG® hotel brand delivers True Hospitality in their own way, and at the heart of it all are specific, core service skills.

·True Attitude: being caring, wanting to make a positive difference, and building genuine connections with guests

·True Confidence: having the knowledge and skills to perform your role, and giving guests the confidence that they can trust you, to help and support them during their stay

·True Listening: focusing on what your guest is saying, picking up on body language that is often overlooked, and understanding what the guest wants and needs

·True Responsiveness: is about providing guests with what they need, and doing so in a timely and caring manner

There’s so much more to the job than we can capture here. It’s simply about creating great experiences, doing the right thing and understanding people.

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