The posting
Job Description
About us:
As the world's largest family of luxury hotels, we all take great pride in being genuine ambassadors of the InterContinental® brand. Shaped by decades of international know-how and local insights, our passion for luxury travel spans cultures and customs. Inspiring us to create warm and sophisticated experiences for those seeking a richer perspective on the world.
At InterContinental Hotels & Resorts® we want our guests to feel special, cosmopolitan and In the Know which means we need you to:
- Be charming by being approachable, having confidence and showing respect.
- Stay in the moment by understanding and anticipating guests’ needs, being attentive and taking ownership of getting things done.
- Make it memorable by being knowledgeable, sharing stories and showing your style to create moments that make people feel special.
A Shining Star Among Downtown Miami Hotels, the InterContinental Miami features the city's premier accommodations, convention, and meeting facilities. Overlooking sparkling Biscayne Bay, we provide a secure, inviting environment in a well-established area of the city. Priding ourselves on being ONE GREAT TEAM and honored as one of the TOP WORKPLACES of South Florida by the Sun Sentinel for the nineth year.
Your day to day:
- Prepare and cook orders for daily operations, including cold food and batch items such as sandwiches, salads, cold drinks and desserts; follow food preparation
- Advise supervisor of low inventory items; assists in receiving items and taking inventory as required.
- May assist by performing ware washers or other kitchen duties as needed, by way of greeting, seating and/or serving meals.
- Interact with colleagues and may occasionally interact with guests.
- Maintain sanitation and cleanliness standards in the kitchen area that meet or exceed the state and local Health Board inspection and InterContinental requirements.
- Maintain a clean, neat and well-organized work area, including but not limited to reach-ins, walk-ins and counters. Reports all unsafe or malfunctioning equipment to supervisor.
- Promote teamwork and quality service through daily communication and coordination with other departments. Key departmental contacts include Sales, Catering, Banquets, Outlets, Maintenance, and Guest Services.
- Ensure general cleanliness of workspace to include the kitchen and cafeteria.
- Ensure adequate supplies of cafeteria to serve hotel employees.
- Perform associated opening, closing and prep work duties
- Prepare transport prepared food from kitchen to cafeteria; set up all stations and replenish as needed
- May assist with other duties as assigned.
What we need from you:
- Strong – sometimes you’ll need to lift, push and pull big objects up to 50lbs (23 kg). This can involve bending, kneeling, and stooping
- Literate – you’ll need a good grasp of reading, writing and basic math
- Flexible – night, weekend and holiday shifts are all part of the job
- Compliant – as well as meeting local laws on food handling and serving alcohol, you’ll be above the minimum age required and fluent in the local language
- Articulate – a great communicator, you’ll be warm, welcoming and easy to talk to
How do I deliver this?
We genuinely care about people and we show this through living out our promise of True Hospitality each and every day. It’s what connects every colleague in all IHG® hotels.
Each IHG® hotel brand delivers True Hospitality in their own way, and at the heart of it all are specific, core service skills.
- True Attitude: being caring, wanting to make a positive difference, and building genuine connections with guests
- True Confidence: having the knowledge and skills to perform your role, and giving guests the confidence that they can trust you, to help and support them during their stay
- True Listening: focusing on what your guest is saying, picking up on body language that is often overlooked, and understanding what the guest wants and needs
- True Responsiveness: is about providing guests with what they need, and doing so in a timely and caring manner The statements in this job description are intended to represent the key duties and level of work being performed. They are not intended to be ALL responsibilities or qualifications of the job
What we offer:
The hourly pay range for this role is $20.00 - $22.00.
We offer a comprehensive package of benefits including paid time off, medical/dental/vision insurance, 401(k), and many other benefits to eligible employees. Additionally, hotel discounts worldwide are available as well as access to a wide variety of discount programs and the chance to work with a great team of people. Most importantly, we'll give you the room to be yourself.
IHG is an equal opportunity employer: Minorities/ Females/ Veterans/ Disabled.
