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Open nowPosted yesterday

Room Attendant

IHG2,345 open roles

Where
VA, United States
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Your applicationOpen nowRoom AttendantIHG · VA, United States

  1. YouYes, apply to this one.

  2. CV RocketCV written for this posting.

  3. 25 readersRecruiter, hiring manager, skeptic. Round after round.

  4. CV RocketApplied on IHG's own form.

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The clock on this job

Early applications get read.

13.3% of postings close within 7 days. Measured by our own scanner across the market. IHG postings stay open a median of 16 days.

Share of postings closed within
  1. 2.1%1 day
  2. 4.6%3 days
  3. 13.3%7 days
  4. 21.3%14 days
  5. 35.7%30 days
  6. 59.1%60 days
This job: posted yesterday

IHG median: 16 days open

The posting

Job Description

Role Purpose

As a Room Attendant – you’ll make sure our rooms and suites are always ‘fresh and welcoming’ for our guests after a busy day at work – creating a haven for them to escape and relax in - or get a bit of last minute work done.

Key Accountabilities

  • You’ll make sure our rooms are always at their best - we have standards - but it’s down to you to make that room special and memorable for guests.
  • Help guests - you’ll be happy to help if someone needs a toothbrush or directions for example.
  • Keep your supervisor updated on room service progress and alert them to any repairs needed
  • Safety aware – follow our established safety procedures at all times - and wear protective equipment when needed.
  • Be organised - keep on top of supplies and amenities and always try to minimise waste.
  • Reunite items with owners – and log any lost and found property.
  • Look smart – wear your uniform with pride.
  • Other ad-hoc duties – unexpected moments when we have to pull together to get a task done.
  • Monitor and control supplies and amenities, and minimise waste within all areas of housekeeping.
  • Report, turn in, and/or log all lost and found items according to established procedures.
  • Work as part of a team and communicate with other departments as per hotel procedures to ensure excellent quality and service.
  • May regularly assist with deep cleaning projects.
  • May have turndown duties.
  • May assist with other duties as assigned.

Key Skills & Experiences

  • It’s a physical role and you’ll be on your feet most of the day, so fitness is important.
  • Strength – with occasional lifting of items up to 50 pounds / 23 kilograms and or push/pulling heavy objects.
  • You’ll might need to bend and kneel to complete some activities.
  • Literacy skills - reading, writing and basic maths skills.
  • Flexible attitude to shifts – you may need to work nights, weekends and/or holidays.

About Us

At IHG, we’ve made a promise. As one of the world’s leading hotel groups, we’re here to deliver True Hospitality for Good. Making our guests and colleagues feel welcome, cared for, recognised and respected – wherever they are in the world. Want to be part of the journey?

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