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Open nowPosted 581 days ago

IT-Support-Spezialist (First-Level) (m/w/d)

indusys3 open roles

Where
Lüdenscheid
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Your applicationOpen nowIT-Support-Spezialist (First-Level) (m/w/d)indusys · Lüdenscheid

  1. YouYes, apply to this one.

  2. CV RocketCV written for this posting.

  3. 25 readersRecruiter, hiring manager, skeptic. Round after round.

  4. CV RocketApplied on indusys's own form.

The reply lands in your private mailbox

3×more interviews than doing it yourself with ChatGPT.

The clock on this job

Early applications get read.

7.8% of postings close within 7 days. Measured by our own scanner across the market.

Share of postings closed within
  1. 1.7%1 day
  2. 3.5%3 days
  3. 7.8%7 days
  4. 14.6%14 days
  5. 34.0%30 days
This job: posted 581 days ago

The posting

Deine Aufgaben

  • Hotline-Service: Annahme und Erstbearbeitung von Support-Anfragen (Telefon/Remote)
  • Support-Postfach: Verwaltung und effiziente Bearbeitung eingehender E-Mails
  • Anlage von Support-Tickets: Sorgfältige Erfassung und Dokumentation in unserem Ticketing-System
  • Dispatching von Tickets: Priorisierung und Weiterleitung an das passende Support-Level
  • Kontrolle des Ticketsystems: Überwachung des Ticketstatus und Sicherstellung von termingerechten Lösungen
  • Planung der Rufbereitschaft: Mitwirkung bei der Organisation von Bereitschaftsplänen
  • Terminplanung für Wartungen: Abstimmung mit Kunden und internen Abteilungen
  • Monitoring und Sicherheit: Überwachung unserer Sophos Central-Lösungen sowie regelmäßige Backup-Kontrolle

Dein Profil

  • Abgeschlossene Ausbildung im IT-Bereich oder vergleichbare Berufserfahrung
  • Grundkenntnisse im IT-Service und Freude am Kundenkontakt
  • Erfahrung im Umgang mit Ticketing-Systemen von Vorteil
  • Kommunikations- und Organisationstalent
  • Selbstständige, sorgfältige und zuverlässige Arbeitsweise
  • Teamgeist und Lernbereitschaft, um dich in neue Themen einzuarbeiten

Warum wir?

  • Flexible Arbeitszeiten: Nach Absprache kannst Du auch im Home-Office arbeiten, sodass Du Deinen Job optimal mit Deinem Privatleben kombinieren kannst.
  • Sicherer Arbeitsplatz: Wir sind in einem wachsenden Zukunftsmarkt tätig und bieten Dir eine langfristige Perspektive.
  • Individuelle Entwicklungschancen: Fachliche Weiterbildung und persönliches Wachstum
  • Herzliches Team: Dich erwartet eine offene und kollegiale Arbeitsatmosphäre, in der wir einander unterstützen.
  • Führung mit Empathie: Bei uns steht der Mensch im Mittelpunkt – wir setzen auf gegenseitiges Vertrauen statt strenge Hierarchien.
From $25, paid onceGet the CV for this job

What happens when you press

One press. We do the rest.

  1. A CV for this posting

    Written against indusys's own wording, from every piece of relevant proof in your profile.

  2. 25 readers review it

    Recruiter, hiring manager, skeptic and more read every draft, round after round. You get the best round.

    The review screen in CV Rocket: how each CV was read, round by round.

  3. We apply on indusys's form

    Our application engine gets through the hardest forms there are. Where a question needs you, AI suggests the best answer. Don't want us applying from our IP addresses? Use our Chrome extension: we apply straight from your own browser.

    An application in CV Rocket: every answer filled in on the employer's form.

  4. Every reply, sorted

    indusys's answer lands in your private mailbox, and we classify it on arrival: interview, question, rejection.

    The CV Rocket inbox: each employer reply classified as an interview, an action or a rejection.

  5. Reply with AI

    AI helps you write the email, checks it and sends it. We show you whether the recruiter read it.

  6. The interview in your calendar

    Full integration with your calendar. The invitation goes straight in.

    An interview invitation in the CV Rocket inbox, added to the candidate's calendar.
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Why it works

3×

more interviews than doing it yourself with ChatGPT.

ChatGPT writes a CV and never learns what happened to it. We see every reply. For each CV we know:

  • How it was written, and how the review scored it
  • When we applied, and how long after the posting went up
  • Which posting, which company, which city
  • Who got the interview, and who heard nothing

That is how we know which CVs get called.

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The numbers game

More applications. More interviews.

Every application goes out with its own CV, written for that posting and paid once. Send enough of them and the law of large numbers finds you the job.

Get the CV for this job
By hand5–10
With CV Rocket100
applications a day

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Same employer first, then the same role elsewhere.

Before you press

Straight answers

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What if my background isn't good enough?

We make the most of the background you have. The CV uses every piece of relevant proof your profile holds, and one of the 25 readers reads your whole profile and flags what the CV left out.

Do you really apply for me?

Yes, on the employer's own form, the hardest ones included. Where a question needs you, you answer it right there and AI suggests the best answer. Don't want us applying from our IP addresses? Use our Chrome extension: we apply straight from your own browser.

Is it a subscription?

No. You pay once per CV, from $25. Every application goes out with its own CV, written for that posting.

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