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Open nowPosted 11 days ago

Application Support

Inetum155 open roles

Where
Lisbon, Portugal
Work mode
Hybrid
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Your applicationOpen nowApplication SupportInetum · Lisbon, Portugal
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The clock on this job

Early applications get read.

11.8% of postings close within 7 days. Measured by our own scanner across the market. Inetum postings stay open a median of 14 days.

Share of postings closed within
  1. 2.1%1 day
  2. 4.4%3 days
  3. 11.8%7 days
  4. 18.6%14 days
  5. 35.6%30 days
  6. 45.1%60 days
This job: posted 11 days ago

Inetum median: 14 days open

The posting

Company Description

Inetum is a European leader in digital services, supporting organizations as they navigate continuous technological change. The company helps clients accelerate their digital transformation through a broad portfolio that includes consulting, application services, digital engineering, cloud, cybersecurity, platforms, and infrastructure services

Job Description

Application Prodcution Support team member is a detailed-oriented and technically skilled professional able to manage and support critical business applications in a production environment with a special focus on delivering high quality IT Services. The core responsabilites are related with ensuring the required stability, availability and performance for the applications under the team scope. Also, the incident resolution in a timely manner collaborating with internal (Development/Infrastructure teams) or external stakeholders (Service Providers) to drive long-term solutions.

  • Ensure application stability, availability, and performance.
  • Monitor production systems, manage incidents, and support problem resolution.
  • Execute deployments and changes following ITIL and DevOps practices.
  • Troubleshoot technical issues and support Development teams.
  • Implement and optimize monitoring tools (e.g., Dynatrace).
  • Maintain technical documentation and share best practices.
  • Participate in on-call support for critical applications.
  • Support continuous improvement and operational excellence.

Qualifications

  • Application Servers (JBoss EAP) and Java fundamentals.
  • OpenShift, Kubernetes, and Cloud environments.
  • API Gateway solutions (Axway, Apigee).
  • Linux (RHEL).
  • Monitoring & Observability tools (Dynatrace, Grafana, Prometheus, ELK, Jaeger).
  • CI/CD tools (GitLab, Jenkins, ArgoCD, Nexus).
  • Infrastructure automation (Ansible, Terraform).
  • Relational Databases (SQL Server, PostgreSQL).
  • Agile/Scrum practices.
  • Portuguese: Fluent/Native
  • English: Fluent/Expert
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