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Open nowPosted 87 days ago

Senior Applications Support Engineer - Hsinchu

Infinitesima16 open roles

Where
Taiwan
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Your applicationOpen nowSenior Applications Support Engineer - HsinchuInfinitesima · Taiwan

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The clock on this job

Early applications get read.

12.1% of postings close within 7 days. Measured by our own scanner across the market.

Share of postings closed within
  1. 2.1%1 day
  2. 4.5%3 days
  3. 12.1%7 days
  4. 19.1%14 days
  5. 35.6%30 days
  6. 52.7%60 days
This job: posted 87 days ago

The posting

Senior Applications Support Engineer - Hsinchu

AFM / Semiconductor Metrology

Salary: NT$2.4M – NT$3.2M salary depending on experience.

Hsinchu City, Taiwan

Mandarin & English speaking

Help the world's most advanced semiconductor manufacturers solve problems that have never been solved before.

At Infinitesima, we're pushing the boundaries of atomic force microscopy (AFM) and semiconductor metrology.

We're looking for an experienced Applications Support Engineer who combines deep technical expertise with a passion for working directly with customers. This role sits at the intersection of science, engineering and customer success, helping leading semiconductor organisations unlock the full potential of cutting-edge metrology technology.

If you're someone who enjoys solving complex technical challenges, building trusted customer relationships and seeing your work make a real impact, we'd love to hear from you.

What's in it for you?

  • Local benefits package.
  • Generous EMI share scheme.
  • Opportunity to work with pioneering AFM technology.
  • International collaboration with leading scientists, engineers and semiconductor manufacturers.
  • A role where your expertise directly influences product development and customer success.

What you'll be doing

As a Senior Applications Support Engineer, you'll become a trusted technical partner to our customers across Taiwan and the wider semiconductor industry.

You will:

  • Act as the primary technical contact for customers, building strong long-term relationships and helping them achieve the best possible outcomes.
  • Guide customers through application development, data collection and method optimisation.
  • Support the successful delivery of applications projects and customer evaluations.
  • Investigate and resolve complex technical challenges relating to instrument performance and measurement results.
  • Generate high-quality technical reports and present findings to customers, partners and internal stakeholders.
  • Run sample demonstrations and characterisation studies that showcase the capabilities of our technology.
  • Support business growth through customer engagement, conference activity and technical presentations.
  • Work closely with engineering, product management and scientific teams to influence future product development.

What we're looking for

Essential

  • Extensive hands-on experience with Atomic Force Microscopy (AFM) or probe microscopy.
  • Strong troubleshooting and problem-solving skills.
  • Fluent Mandarin and Advanced English language skills.
  • Ability to communicate complex technical concepts to both technical and non-technical audiences.
  • Experience working directly with customers, researchers or engineering teams.
  • The right to live and work in Taiwan and live within 60 minutes of our customer (tsmc) in Hsinchu

Highly desirable

  • Semiconductor industry experience.
  • Semiconductor metrology expertise.
  • Experience supporting advanced analytical or characterisation instrumentation.
  • Project management experience.
  • Experience running demonstrations, evaluations or proof-of-concept activities.
  • Commercial awareness and customer-facing applications experience.

A bit about us:

Infinitesima is a privately owned company founded in 2001, as a spin-out of the University of Bristol, by CTO Professor Andrew Humphris. Our dynamic team of scientists and engineers is focussed on enabling the next generation of semiconductor devices through delivery of innovative products to customers around the world.

Our strength lies in the varied perspectives that come from different cultures, experiences, and identities. We believe that true innovation is fuelled by collaboration, locally and globally. We strive to foster an environment where everyone can contribute meaningfully and thrive. If you require adjustments to take part in the recruitment process, please let us know, we’ll do our best to support you.

Your recruitment journey:

We will interview you: Monday to Friday UK Time 9am to 4.30pm and we'll be as flexible as we can with Global Scheduling

1st stage: (45 minute) Remote meeting to evaluate your experience and technical ability

2nd stage: (2.5 hours) Remote 2nd Stage evaluating technical, presentation and communication skills along with your ways of working and your opportunity to to know more about us

Where we can, we try to schedule a final face to face with one of our Korean colleagues although this is not always possible due to operational logistics.

If you're not comfortable with eye contact, let us know at the start of your interview and if REMOTE, once we've said hello, feel free to turn your camera off until the end.

Informal dress is absolutely fine for onsite interviews, we want you to feel comfortable when you meet us and if there's anything else we can do to support your journey, just let us know.

A note on how we use AI: We use AI only to transcribe our interviews so we can focus fully on you instead of scribbling notes. The AI does not take part in any decision making at any stage. All hiring decisions are made by real humans based on the conversation we have with you.

Location and working pattern: You will need to work onsite Monday to Friday.

Recruitment agencies: Infinitesima Ltd only works with approved agencies and does not accept unsolicited agency CVs. Please do not submit candidate details in response to this advert or solicit any Infinitesima Ltd employees. Infinitesima Ltd is not responsible for any fees related to unsolicited CVs.

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