The posting
Wholesale Banking Americas | CRO Americas / Non-Financial Risk | Vice President, Non-Financial Risk Officer | New York
About ING:
In the Americas, ING’s Wholesale Banking division offers a broad range of innovative financial products and services to domestic and international corporate and institutional clients.
When you come to work at ING, you’re joining a team where individuality isn’t just accepted, it’s encouraged. We’ve built a culture that’s fun, friendly and supportive – it’s the kind of place where you can be yourself and make the most of whatever you have to offer.
We give people the freedom to take risks, think differently, take ownership of their work, and make great things happen. We’re here to help you get ahead. And with our global network, there’s plenty of scope to take your career in new directions, perhaps even ones you’ve never considered. ING Americas follows a hybrid work model, allowing for in-office / work from home flexibility. Hybrid work arrangements vary based on business area.
Sound like the kind of place you’d feel at home? We’d love to hear from you.
About the position:
The Vice President, Non-Financial Risk Officer is a second-line role within Americas Non-Financial Risk and serves as the designated NFR Officer for Financial Markets, Capital Markets, Lending, Capital Markets & Advisory (CMA), and Sectors. The role provides independent oversight, credible challenge, and advice across the non-financial risk profile of these business domains, supporting management in meeting applicable ING Group requirements and U.S. regulatory expectations. The role challenges the quality and completeness of risk assessments, issues, events, KRIs, control monitoring, and risk reporting, and evaluates whether material risks are appropriately identified, assessed, managed, monitored, reported, and escalated. The successful candidate will combine strong business understanding with sound risk judgment and senior stakeholder influence, without assuming First Line ownership or execution responsibilities.
About the department:
The Non-Financial Risk function operates as the second line of defense, providing independent oversight, challenge, and advice to support effective First Line risk management. Within Americas NFR, this role acts as the primary second-line counterpart for the assigned Wholesale Banking business domains and works with local, Group, and hub stakeholders to promote consistent application of ING requirements and alignment with applicable U.S. regulatory expectations.
Responsibilities:
- Serve as the designated 2LoD NFR Officer for Financial Markets, Capital Markets, Lending, CMA, and Sectors, providing holistic oversight of the non-financial risk profile and acting as a trusted risk adviser to senior business stakeholders.
- Independently review and challenge business and process risk assessments, including scope, risk identification, inherent and residual risk ratings, control design and effectiveness, supporting rationales, action plans, and local U.S. risk considerations.
- Review and challenge issues and risk events, including classification, risk rating, root-cause analysis, impact assessment, remediation plans, target dates, closure evidence, lessons learned, escalation, and identification of recurring or cross-business themes.
- Oversee the KRI lifecycle for the assigned domains by challenging indicator selection, calibration, thresholds, data quality, breach rationales, root causes, management actions, forward-looking trends, and alignment with risk appetite.
- Lead risk-based Second Line Monitoring over Key Control Testing and other relevant First Line control-monitoring activities, documenting scope, challenge, conclusions, findings, escalation, and follow-up in line with the applicable monitoring approach.
- Provide integrated and decision-useful NFR reporting for the assigned domains, connecting risk assessments, control effectiveness, KRIs, issues, events, emerging risks, and remediation progress; escalate material concerns through the appropriate governance forums.
- Coordinate with First Line business and control partners, NFR subject-matter experts, Compliance, Legal, Finance, Technology, Audit, Group NFR, and hubs to support consistent risk practices, local regulatory readiness, thematic reviews, examinations, and sustainable remediation.
Qualifications and Competencies
- Bachelor’s degree in risk management, business, finance, economics, law, or a related field; advanced degree or relevant risk certification preferred.
- 5+ years of relevant experience in non-financial risk, operational risk, business risk management, audit, consulting, or a related financial-services discipline, including meaningful second-line or independent oversight experience.
- Strong understanding of Wholesale Banking activities and the related operational and regulatory risk environment, with experience supporting one or more of Financial Markets, Capital Markets, Lending, CMA, or sector-based businesses.
- Deep practical knowledge of risk assessments and RCSAs, issue and event management, KRIs and risk appetite, control monitoring and testing, risk reporting, governance, and escalation.
- Demonstrated ability to provide credible challenge, form defensible risk conclusions, identify cross-cutting themes, and translate complex risk information into clear advice for senior business and risk stakeholders.
- Knowledge or willingness to learn of U.S. banking and capital-markets regulatory expectations relevant to non-financial risk management, together with the ability to interpret and apply global frameworks in a local context.
- Excellent analytical, writing, communication, stakeholder-management, and influencing skills; proficiency in Microsoft Excel, PowerPoint, and Word and experience with iRisk or comparable GRC platforms preferred.
Salary Range: $157,000-190,000
The salary range listed reflects base salary only. This role is eligible for participation in a discretionary bonus program.
In addition to comprehensive health benefits (including a $0 premium medical plan with HSA), a generous 401k savings plan, and competitive PTO, ING provides a broad array of benefits including adoption, surrogacy, and fertility services; student debt assistance; and subsidies for expenses associated with commuting and fitness.
ING is a committed equal opportunity employer. We welcome applicants of diverse backgrounds and hire without regard to race, gender, religion, national origin, citizenship, disability, age, sexual orientation, or any other characteristic protected by law. We celebrate these differences and rely upon your unique perspective to innovate and seize new opportunities. Come as you are.
ING Bank does not have a commercial banking license in the U.S. and therefore not permitted to conduct a commercial banking business in the U.S. Through its wholly owned subsidiary ING Financial Services LLC, and its affiliates, it offers a full array of wholesale products such as commercial lending and a full range of FM products and services.



