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Veterinary Receptionist

Innovetive Petcare174 open roles

Where
Washington, Georgia
Work mode
On site
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Your applicationOpen nowVeterinary ReceptionistInnovetive Petcare · Washington, Georgia
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The clock on this job

Early applications get read.

13.1% of postings close within 7 days. Measured by our own scanner across the market. Innovetive Petcare postings stay open a median of 5 days.

Share of postings closed within
  1. 2.2%1 day
  2. 4.7%3 days
  3. 13.1%7 days
  4. 21.1%14 days
  5. 35.8%30 days
  6. 59.0%60 days
This job: first seen 2 hours ago

Innovetive Petcare median: 5 days open

The posting

Make a Difference in Veterinary Care

Wilkes County Veterinary Services is looking for a friendly, organized, and dependable Veterinary Receptionist / Client Service Representative (CSR) to join our growing mixed animal practice!

If you enjoy helping people, love animals, and thrive in a fast-paced environment, this is an opportunity to build your career while making a meaningful difference for pets, their families, and the veterinary team.

As the first point of contact for our hospital, you'll play an important role in creating a welcoming client experience, coordinating daily appointments, and keeping communication flowing between clients and our medical team. You'll also enjoy the variety of working in a mixed animal practice, supporting clients and patients across different species.

What You'll Do

  • Welcome Clients and Patients: Greet clients, check patients in and out, and create a warm, professional front-desk experience.
  • Manage Phones and Scheduling: Answer multi-line phones, respond to inquiries, schedule appointments, and coordinate daily patient flow.
  • Support Client Communication: Share routine information about services, vaccinations, medications, and follow-up care while directing medical questions to the appropriate team member.
  • Process Estimates and Payments: Prepare estimates, create invoices, process payments, and communicate financial information with professionalism and compassion.
  • Maintain Medical Records: Update client and patient information, manage documentation, and ensure records are accurate and organized.
  • Coordinate Follow-Up: Assist with appointment reminders, prescription requests, referrals, and post-visit communications.
  • Collaborate With the Medical Team: Work alongside veterinarians, veterinary technicians, veterinary assistants, and hospital leadership to support excellent patient care.
  • Maintain the Front Desk: Keep reception areas organized, welcoming, and professional while helping the hospital run smoothly.

What We're Looking For

  • Previous customer service, receptionist, client service, or front-desk experience required.
  • Veterinary, animal hospital, medical office, or healthcare experience strongly preferred.
  • High school diploma or GED required.
  • Strong communication, organization, and multitasking skills.
  • Comfortable using computers, scheduling systems, and multi-line phones.
  • Professional, dependable, approachable, and attentive to detail.
  • Compassionate toward animals and empathetic toward their owners.
  • Comfortable discussing estimates, payments, and client financial questions.
  • Able to prioritize responsibilities and work collaboratively in a busy veterinary environment.

Full-Time Schedule

  • Monday–Friday: 8:00 AM–5:30 PM
  • Rotating Saturdays: 8:00 AM–12:30 PM
  • Sundays: Closed

Consistent availability during scheduled clinic hours is required.

What We Offer

We believe taking care of our team is just as important as taking care of our patients. Full-time team members are eligible for a comprehensive benefits package and career-development opportunities, including:

  • Medical, Dental, and Vision Insurance
  • 401(k) Retirement Plan with Company Match
  • Compensation, starting at $14/hr, negotiable based on work and industry experience.
  • Paid Time Off (PTO)
  • Paid Holidays
  • Employee Assistance Program (EAP)
  • Mental Health and Wellness Resources
  • Employee Discounts on Veterinary Services and Pet Care
  • Professional Development and Training Opportunities
  • Tuition Reimbursement Opportunities
  • Continuing Education Support
  • Opportunities for Career Growth Within Veterinary Medicine
  • Supportive training and onboarding to help you succeed in your role

Why Join Wilkes County Veterinary Services?

  • Join a close-knit veterinary team that genuinely cares about its patients, clients, and one another.
  • Work in a mixed animal veterinary practice where every day brings something different.
  • Build valuable experience in veterinary reception, client service, animal health, and practice operations.
  • Develop your knowledge of veterinary medicine while working alongside experienced veterinary professionals.
  • Make a meaningful difference for pets and the people who love them.
  • Become part of a team where your work at the front desk directly contributes to excellent patient care.

If you’re an experienced customer service or veterinary receptionist professional looking for a full-time opportunity where you can grow, contribute, and make a difference, we’d love to meet you!

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