Skip to content
CV Rocket
Get started
How it worksThe enginePricingBlogContactSign in

Open nowPosted 4 hours ago

Quality Deviation Specialist

Inter IKEA Group111 open roles

Where
Shanghai, China
Work mode
On site
Get the CV for this job

From $25 per CV, paid once. No subscription.

Your applicationOpen nowQuality Deviation SpecialistInter IKEA Group · Shanghai, China

  1. YouYes, apply to this one.

  2. CV RocketCV written for this posting.

  3. 25 readersRecruiter, hiring manager, skeptic. Round after round.

  4. CV RocketApplied on Inter IKEA Group's own form.

The reply lands in your private mailbox

3×more interviews than doing it yourself with ChatGPT.

The clock on this job

Early applications get read.

12.7% of postings close within 7 days. Measured by our own scanner across the market. Inter IKEA Group postings stay open a median of 14 days.

Share of postings closed within
  1. 2.2%1 day
  2. 4.5%3 days
  3. 12.7%7 days
  4. 20.4%14 days
  5. 35.6%30 days
  6. 58.7%60 days
This job: posted 4 hours ago

Inter IKEA Group median: 14 days open

The posting

Company Description

Our mission in Supply Chain Operations (SCO) is to supply IKEA products to our customers in a simple, affordable, sustainable, and excellent way. Whenever our products don’t reach our customers in an excellent way, we, Quality in Supply Chain Operations, take the lead to investigate deviations, connect relevant stakeholders, and mediate the discussions to decide what to do with the inventory, manage financial implications, and enable to convey learnings into improvements.

Job Description

About the assignment

it’s all about satisfied customers in our Quality Direction!

Our objective is to enhance speed and implement more effective measures for addressing quality deviations, ultimately achieving greater success in our stores through improved customer-perceived quality. To meet our customers' high expectations, we have established a global Quality Deviation Management (QDM).

We, as QDM, organize and manage the quality deviation process together with our key stakeholders while always keeping customer expectations in mind. We achieve this through analyzing the potential quality deviations that our stores and distribution centers report to us. As franchisor, we must secure that the franchisees get reimbursed and find a solution for the defected goods. Moreover, we collaborate with our stakeholders to ensure that we learn from our mistakes and therefore, improve the quality of our goods and our processes.

QDM has two mandates: (1) Product Quality, where we, together with our stakeholders, ensure our customers ultimately purchase a product that has been well designed and produced, and meets our IKEA product requirements. (2) Supply Quality, where we secure that our food and home furnishing products are well-protected and handled with care and that they reach our customers in good conditions.

In your role as QDS, you will:

• Analyse the reported deviations and order discrepancies, define whether they are valid deviations or not and secure collection of proper documentation for root cause analysis.

• Identify relevant stakeholders connected to a deviation, initiate dialogue and make available all relevant information for a decision to be made on who was the causing party and what action should be taken with affected goods (in transit and/or stock on hand).

• Observe patterns and trends in deviations and initiate investigations with concerned stakeholders whenever a recurring problem occurs.

• Calculate the costs related to a deviation and prepare documents for the financial settlement between the causing party and the owner of the goods.

• Actively manage the open cases and secure the communication flow among the stakeholders until a solution can be provided and the case can be closed.

• Ensure utilization of applicable tools and working methods for each specific case and secure alignment within the team.

• Contribute to the Action Plan activities to secure goals set in line with Quality Direction and Supply Strategy are met.

• Be an ambassador for quality by actively sharing feedback and lessons learned from handled cases and by collaborating with team members to improve ways of working.

Qualifications

About You:

You bring knowledge of:

• IKEA Supply Chain stakeholders and how they impact quality

• SCO Quality Direction • ways of working with deviations, root cause analysis and claims

• claim and conflict management

• reporting and data visualization tools

• customer needs and expectations regarding quality performance

As a person you are:

• energized by a dynamic environment and navigating through unknown situations

• finding the best way to solve a problem and looking for long term solutions

• Setting own or team goals and investing energy and drive in reaching them

• interacting and collaborating with others. Building trust and partnership to reach common goals • continuously learning and sharing knowledge

• understanding the sense of urgency and a "Quality-First" mindset

From $25, paid onceGet the CV for this job

What happens when you press

One press. We do the rest.

  1. A CV for this posting

    Written against Inter IKEA Group's own wording, from every piece of relevant proof in your profile.

  2. 25 readers review it

    Recruiter, hiring manager, skeptic and more read every draft, round after round. You get the best round.

    The review screen in CV Rocket: how each CV was read, round by round.

  3. We apply on Inter IKEA Group's form

    Our application engine gets through the hardest forms there are. Where a question needs you, AI suggests the best answer. Don't want us applying from our IP addresses? Use our Chrome extension: we apply straight from your own browser.

    An application in CV Rocket: every answer filled in on the employer's form.

  4. Every reply, sorted

    Inter IKEA Group's answer lands in your private mailbox, and we classify it on arrival: interview, question, rejection.

    The CV Rocket inbox: each employer reply classified as an interview, an action or a rejection.

  5. Reply with AI

    AI helps you write the email, checks it and sends it. We show you whether the recruiter read it.

  6. The interview in your calendar

    Full integration with your calendar. The invitation goes straight in.

    An interview invitation in the CV Rocket inbox, added to the candidate's calendar.
Get the CV for this job

From $25 per CV, paid once. No subscription.

Why it works

3×

more interviews than doing it yourself with ChatGPT.

ChatGPT writes a CV and never learns what happened to it. We see every reply. For each CV we know:

  • How it was written, and how the review scored it
  • When we applied, and how long after the posting went up
  • Which posting, which company, which city
  • Who got the interview, and who heard nothing

That is how we know which CVs get called.

Get the CV for this job

From $25 per CV, paid once. No subscription.

The numbers game

More applications. More interviews.

Every application goes out with its own CV, written for that posting and paid once. Send enough of them and the law of large numbers finds you the job.

Get the CV for this job
By hand5–10
With CV Rocket100
applications a day

Nearby

Live postings like this one

Same employer first, then the same role elsewhere.

Before you press

Straight answers

Get the CV for this job

From $25 per CV, paid once. No subscription.

What if my background isn't good enough?

We make the most of the background you have. The CV uses every piece of relevant proof your profile holds, and one of the 25 readers reads your whole profile and flags what the CV left out.

Do you really apply for me?

Yes, on the employer's own form, the hardest ones included. Where a question needs you, you answer it right there and AI suggests the best answer. Don't want us applying from our IP addresses? Use our Chrome extension: we apply straight from your own browser.

Is it a subscription?

No. You pay once per CV, from $25. Every application goes out with its own CV, written for that posting.

One job. One CV.
Paid once.

Pick the posting you want. We write for it, apply for you and catch the reply.

Get the CV for this job

From $25 per CV, paid once. No subscription.