Skip to content
CV Rocket
Get me interviews
How it worksThe enginePricingBlogContactSign in

Open nowPosted 3 days ago

Fashion Support Consultant - (Dutch speaking) - Onsite - GS02

Intervoice1,609 open roles

Pay
€19,624 a year
Where
ESP Barcelona - C/ de la Selva de Mar, 129
Work mode
On site
Get the CV for this job

From $25 per CV, paid once. No subscription.

Your applicationOpen nowFashion Support Consultant - (Dutch speaking) - Onsite - GS02Intervoice · ESP Barcelona - C/ de la Selva de Mar, 129

  1. YouYes, apply to this one.

  2. CV RocketCV written for this posting.

  3. 25 readersRecruiter, hiring manager, skeptic. Round after round.

  4. CV RocketApplied on Intervoice's own form.

The reply lands in your private mailbox

3×more interviews than doing it yourself with ChatGPT.

The clock on this job

Early applications get read.

7.4% of postings close within 7 days. Measured by our own scanner across the market. Intervoice postings stay open a median of 23 days.

Share of postings closed within
  1. 1.5%1 day
  2. 3.5%3 days
  3. 7.4%7 days
  4. 13.2%14 days
  5. 34.6%30 days
This job: posted 3 days ago

Intervoice median: 23 days open

The posting

Job Title:

Fashion Support Consultant - (Dutch speaking) - Onsite - GS02

Job Description

Step into a Game-Changing Career

Ready to join an innovative and fast-growing team? We’re a global leader in technology and services, powering the brands of the future. Across more than 70 countries, we support some of the world’s most recognized brands — the ones you use every day — helping them grow through technology and integrated solutions.

If you’re looking to develop your career and feel inspired, this is your opportunity.

As a Fashion Support Consultant, you’ll be part of a dynamic team of game-changers shaping the future of the fashion industry.

Career Growth and Personal Development

This is your chance to grow, learn, and build meaningful connections. We provide comprehensive training, access to the latest tools, and continuous support to help you succeed and progress in your career.

What You Will Do in This Role

As a Fashion Support Consultant, you will:

  • Take incoming customer calls (via telephone, email, voicemail, chats, or other automated alerts) and solve users’ demands.
  • Take incoming calls from boutiques and shops via telephone and resolve demands.
  • Log call details onto call management systems and provide response and resolution within SLA. Maintain service and product knowledge and expertise associated with applications specific to individual customers.
  • Escalate potential service issues initially with Mentor. To follow all the processes and procedures of the project.
  • Ensure contractual SLA is maintained.
  • Provide cover for other Agents in their absence, either within the same team or across teams.
  • Liaise with Supervisors/ Mentors on specific projects where requested.
  • To understand and comply with administrative duties including holiday, sickness and overtime forms in a timely and accurate manner.
  • To attend regular Team Meetings.
  • To work on additional tasks required by Supervisor or Mentor connected to keeping up the service performance, quality and customer satisfaction.

Requirements

  • Native level of Dutch plus a fluent level of English
  • Working knowledge of IT Platform, equipment, and applications: Windows/MS Office
  • Good disposition to work in a customer service environment
  • Customer care skills – ability to listen to and understand the customers’ needs
  • Ability to take ownership of, and progress calls to resolution or to escalate call to resolution

Personal abilities

  • Resistant to stress.
  • Very good communication skills.
  • Ability to work in a team.
  • Logical approach to problem solving.
  • Ability to work on own initiative.
  • Ability to adapt to different situations and needs.

What’s in It for You

In this role, you’ll benefit from:

  • Full-time (39 hours/week) Monday to Friday (09:00–18:00)
  • Fixed term contract,
  • Salary of €19,623.94 gross/year + up to €1,200 gross/year in bonus
  • Onsite Barcelona Office
  • Referral bonus opportunities
  • Fully paid training on the company and your project
  • Career development programs and specialized courses

Be Your Best Version At Concentrix, we invest in our people because we know that when you thrive, our clients and their customers do too.

If this sounds like the next step in your career, we’d love to hear from you.

Apply today and discover why over 440,000 game-changers worldwide choose Concentrix as their employer of choice.

Concentrix is an equal opportunity employer We're proudly united as one team, one company, globally. We're committed to equal employment opportunities for all candidates and a work environment free from discrimination and harassment. All our recruitment practices are based on business needs, job requirements, and professional qualifications, without regard to race, age, gender identity, sexual orientation, religion, ethnicity, family or parental status, national origin, disability, or any other classification protected by applicable national laws.

R1742912

Location:

ESP Barcelona - C/ de la Selva de Mar, 129

Language Requirements:

Dutch (Required), English

Time Type:

Full time2027-01-31

From $25, paid onceGet the CV for this job

What happens when you press

One press. We do the rest.

  1. A CV for this posting

    Written against Intervoice's own wording, from every piece of relevant proof in your profile.

  2. 25 readers review it

    Recruiter, hiring manager, skeptic and more read every draft, round after round. You get the best round.

    The review screen in CV Rocket: how each CV was read, round by round.

  3. We apply on Intervoice's form

    Our application engine gets through the hardest forms there are. Where a question needs you, AI suggests the best answer. Don't want us applying from our IP addresses? Use our Chrome extension: we apply straight from your own browser.

    An application in CV Rocket: every answer filled in on the employer's form.

  4. Every reply, sorted

    Intervoice's answer lands in your private mailbox, and we classify it on arrival: interview, question, rejection.

    The CV Rocket inbox: each employer reply classified as an interview, an action or a rejection.

  5. Reply with AI

    AI helps you write the email, checks it and sends it. We show you whether the recruiter read it.

  6. The interview in your calendar

    Full integration with your calendar. The invitation goes straight in.

    An interview invitation in the CV Rocket inbox, added to the candidate's calendar.
Get the CV for this job

From $25 per CV, paid once. No subscription.

Why it works

3×

more interviews than doing it yourself with ChatGPT.

ChatGPT writes a CV and never learns what happened to it. We see every reply. For each CV we know:

  • How it was written, and how the review scored it
  • When we applied, and how long after the posting went up
  • Which posting, which company, which city
  • Who got the interview, and who heard nothing

That is how we know which CVs get called.

Get the CV for this job

From $25 per CV, paid once. No subscription.

The numbers game

More applications. More interviews.

Every application goes out with its own CV, written for that posting and paid once. Send enough of them and the law of large numbers finds you the job.

Get the CV for this job
By hand5–10
With CV Rocket100
applications a day

Nearby

Live postings like this one

Same employer first, then the same role elsewhere.

Before you press

Straight answers

Get the CV for this job

From $25 per CV, paid once. No subscription.

What if my background isn't good enough?

We make the most of the background you have. The CV uses every piece of relevant proof your profile holds, and one of the 25 readers reads your whole profile and flags what the CV left out.

Do you really apply for me?

Yes, on the employer's own form, the hardest ones included. Where a question needs you, you answer it right there and AI suggests the best answer. Don't want us applying from our IP addresses? Use our Chrome extension: we apply straight from your own browser.

Is it a subscription?

No. You pay once per CV, from $25. Every application goes out with its own CV, written for that posting.

One job. One CV.
Paid once.

Pick the posting you want. We write for it, apply for you and catch the reply.

Get the CV for this job

From $25 per CV, paid once. No subscription.