The posting
Our client, an established company operating within the apertures manufacturing and installation industry in Malta, is seeking an experienced Operations Manager to take responsibility for the overall performance, organisation and efficiency of its operational functions.
This is a senior, hands-on managerial role for an individual who can oversee multiple operational departments, ensure managers and teams are working effectively together, and continuously improve productivity, processes and accountability across the business.
The Operations Manager will work closely with key functions including Production, Projects, Procurement, Stores and Administration, ensuring that the overall operation has the people, resources, processes and structure required to meet the company's objectives.
Key Responsibilities
- Take overall responsibility for the effective day-to-day running and performance of the company's operational functions.
- Oversee and support key operational managers and teams, ensuring responsibilities, priorities and expectations are clearly defined.
- Ensure effective coordination between Production, Projects, Procurement, Stores and other operational functions.
- Work closely with the Production Manager to ensure production capacity, resources and priorities are aligned with business requirements.
- Maintain oversight of operational workloads and ensure adequate manpower and resources are available across departments.
- Identify operational bottlenecks, inefficiencies and recurring problems, implementing practical solutions and improvements.
- Monitor operational performance and introduce appropriate KPIs, reporting and accountability measures.
- Review and improve internal processes, workflows and procedures to increase efficiency and productivity.
- Ensure effective communication and handovers between departments.
- Oversee procurement and inventory processes at a management level, ensuring appropriate controls and availability of materials without unnecessary overstocking.
- Monitor operational costs and identify opportunities to improve efficiency, reduce waste and control expenditure.
- Ensure managers are planning their teams and workloads effectively and addressing performance issues where necessary.
- Support the recruitment, onboarding, development and performance management of operational employees.
- Develop a culture of ownership, accountability and continuous improvement across the operation.
- Ensure appropriate quality-control processes and standards are maintained.
- Maintain management oversight of health and safety practices and ensure appropriate procedures are followed.
- Review operational issues and escalations, stepping in where management intervention is required.
- Work closely with senior management on operational planning, capacity requirements and future business needs.
- Ensure the business has appropriate operational structures in place to support continued growth.
- Develop capable team leaders and managers and delegate effectively, reducing unnecessary dependence on individual members of management.
Requirements
- Significant experience in an Operations Manager, General Manager, Factory Manager, Production Manager or similar senior operational position.
- Strong experience managing people, processes and multiple operational functions.
- Experience within manufacturing, construction, apertures, engineering or another operationally intensive environment would be highly advantageous.
- Direct experience within the aluminium, PVC, wood or apertures industry would be considered a strong advantage.
- Proven experience managing managers, supervisors and operational teams.
- Strong understanding of production environments, resource planning and operational workflows.
- Experience introducing or improving operational processes, procedures and performance measures.
- Good commercial awareness and understanding of operational costs.
- Strong leadership and people-management skills.
- Excellent organisational, decision-making and problem-solving abilities.
- Ability to identify problems quickly and implement practical solutions.
- Comfortable taking responsibility and making decisions in a fast-moving operational environment.
- Strong communication skills and the ability to work effectively across different departments.
- A proactive and hands-on management style, with the ability to operate both strategically and operationally.
- Fluency in English and Maltese
Working Hours & Expectations
This is a senior managerial position and is not structured around a conventional 40-hour working week.
The Operations Manager will be expected to provide the level of flexibility and commitment required to ensure the effective running of the operation. This may involve longer working hours, particularly during busy periods or when operational matters require senior management attention.
The position will also normally require Saturday attendance until approximately 12:00pm.
However, an important part of the role will be building an effective management structure and delegating responsibilities appropriately. Where suitable operational coverage is in place and responsibilities have been effectively delegated, the Operations Manager will not necessarily be expected to personally attend every Saturday.
The level of responsibility, flexibility and additional working-hour expectations associated with the position will be reflected in the overall remuneration package.
Package & Benefits
- Attractive remuneration package based on experience and responsibilities.
- Health insurance as part of the employment package.
- Stable, long-term senior management opportunity.
- High level of autonomy and responsibility.
- Opportunity to directly influence operational structure, processes and business performance.
Please note: Reference checks will form part of the recruitment and selection process for the successful candidate.
