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Open nowFirst seen 30 hours ago

Strategy & Consulting Assistant

ITC79 open roles

Where
Shanghai, Shanghai, China
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Your applicationOpen nowStrategy & Consulting AssistantITC · Shanghai, Shanghai, China
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The clock on this job

Early applications get read.

11.5% of postings close within 7 days. Measured by our own scanner across the market.

Share of postings closed within
  1. 2.0%1 day
  2. 4.3%3 days
  3. 11.5%7 days
  4. 18.1%14 days
  5. 35.6%30 days
  6. 44.6%60 days
This job: first seen 30 hours ago

The posting

Missions

Digital Transformation & Strategy:

  • Help our clients rethink the impact of digital on their business and accelerate their transformation efforts
  • Support our Digital Experiences Manager to manage multiple clients digital transformation initiatives with ITC strategic services (Marketing Automation, Personalization, WeChat, WeCom Consultation)

Customer Centricity & Personalization:

  • Reinvent customer experience, leverage journey maps, capture data to deliver precision marketing
  • Develop strategies for data capture, personalized welcome journeys, tagging, segmentation to help our clients build 360-degree customer profiles

Data & Analytics:

  • Utilise customer data and insights to develop a highly targeted experiences for customers across online and offline channels
  • Work with analytics tools (Baidu Tongji, WeChat, Excel, BI / Tableau, etc..) to extract data and provide insights for monthly & quarter analytics reports
  • Build comprehensive reports and present to the clients key insights and suggestions for optimization

Project Management:

  • Monitor day-to-day performance, project progression and reporting to ensure key milestones are reached
  • Coordinate among internal and external stakeholders to ensure smooth communication throughout the entire project execution process
  • Create and manage clients WeChat Official Accounts & WeChat Work (WeCom) including registration, setup, implementation, content, follower, and post management

Ad-hoc as required:

  • Build strategy reports and proposals to pitch for clients and obtain buy-in for digital initiatives
  • Help Presales team to deliver pre-sales pitches / workshop materials via Keynote or PPTX
  • Stay up-to-date, explore and evaluate trends in China digital landscape
  • Other ad-hoc as required by management

Competencies

As an A-Player, you will have:

  • Native Chinese speaker, with excellent command of English (speaking, writing, listening, reading) to facilitate cross-border interactions and discussions
  • Ability to translate complex technology process / concepts into meaningful solutions that address business needs
  • Excellent communication and presentation skills. This role requires hands-on communication with the clients.
  • Quick learner, adaptive to difficult digital concepts and workflows
  • Strong attention to details / detailed-oriented
  • Strong logical thinking, analytical and problem-solving skills
  • Ability to effectively generate data-driven insights and navigate through webs of raw data points
  • Versatile and open to different tasks & roles depending on the teams needs
  • Great team player, positive attitude with eagerness to learn in a fast-paced digital industry
  • Passionate about Technology, Digital Transformation, eCommerce, Marketing Automation, and other digitalization trends in China & Asia markets
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