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Open nowPosted 606 days ago

Customer Development Executive (Mbeya)

itmtanzanialimited313 open roles

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Your applicationOpen nowCustomer Development Executive (Mbeya)itmtanzanialimited

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Share of postings closed within
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  2. 3.5%3 days
  3. 7.8%7 days
  4. 14.6%14 days
  5. 34.1%30 days
This job: posted 606 days ago

The posting

Qualification

  • Undergraduate coursework in Business and/or a Masters in Business Administration is desirable.
  • A candidates from Mbeya region or who are willing to relocate
  • A minimum of a Bachelor's degree is required.
  • 4 years in FMCG environment in a similar role
  • Essential: Planning and priority setting, negotiation, effective execution and analysis, developing and coaching and decision making. Self-motivated and able to work independently;
  • Attention to detail
  • Desirable: Teamwork, relationship building and leading change.
  • Essential: Understanding our environment, customer influence and negotiation, customer or service provider collaboration
  • Desirable: Supply chain perspective, integrated commercial planning, in store execution and financial proficiency
  • Previous experience working in a matrix environment International business experience
  • Understanding of trade margins

Responsibilities

Distributor Management

  • Trade management
  • Identify new markets/accounts and bring them under direct coverage on a regular basis
  • Ensure addition of speciality wholesalers
  • Ensure stores in route list are classified according to the correct
  • Ensure that DSR efforts are directed towards driving distribution,
  • coverage expansion, product availability, mandated SKU availability per RE.
  • Ensure optimum usage of new product launches to drive sales

Ensure sales call efficiency

  • Selling stories range selling, handling objections, etc.

In-store management

  • Prioritize accounts for maximum impact through visibility (ensure coverage of top 2 outlets in every route)

Market Updates

  • Secure and draw insights from any competitive information available in public domain regarding: New products, activities, schemes, any other developments

Communication

  • Utilize effective communication to drive overall business performance
  • Setting objectives for market visits
  • Reviewing salesmen and Foot soldiers performance against plan
  • Reviewing Distributor performance against plan

Developing and training

  • Train and develop salesmen through required mode of training ( e.g. route plans adherence, new products, mandated assortment per RE, focus on coverage expansion
  • Coach and motivate salesmen to perform well by ensuring that they meet monthly sales targets & earn their sales commission
  • Acknowledge any issues faced by salesmen in the field and provide support to resolve it

Meetings

  • Conduct effective monthly and weekly salesmen meetings
  • Updates on route wise overall IMS
  • Core SKU’s IMS per RE
  • Route wise effectiveness and productivity
  • Best practises sharing and mock calls

Maintain trust and understanding in working with Distributors and trade in general, especially with key /sub-distributors, key wholesalers to drive business

  • Share success stories
  • Communicate customer plans per RE to drive IMS
  • Mutually work towards category growth
  • Resolve issues, etc.
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