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Open nowPosted 884 days ago

OUTSOURCING MANAGER

itmtanzanialimited313 open roles

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Your applicationOpen nowOUTSOURCING MANAGERitmtanzanialimited

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The clock on this job

Early applications get read.

7.8% of postings close within 7 days. Measured by our own scanner across the market.

Share of postings closed within
  1. 1.7%1 day
  2. 3.5%3 days
  3. 7.8%7 days
  4. 14.6%14 days
  5. 34.1%30 days
This job: posted 884 days ago

The posting

Profile (Knowledge, Skills, Certifications and Experience):

  • Bachelor's degree in business administration, marketing, human resource or a related field.
  • Proven experience as an outsourcing manager or in a similar role.
  • Strong knowledge of the labour law of Tanzania.
  • Experience in attending and handling employee disputes at CMA.
  • Strong leadership, communication, and interpersonal skills.
  • Ability to identify and develop new business opportunities to drive growth.
  • Strong analytical and problem-solving skills.
  • Knowledge of market research and analysis techniques.
  • Experience in negotiating and closing deals with clients.
  • Proficient in Microsoft Office Suite and HR management software.
  • Customer-focused mindset and commitment to delivering high-quality service.

Key Roles and Responsibilities:

  • Manage the outsourcing team and provide training and support as needed.
  • Ensure that all the outsourced services provided to clients meet company needs and standards.
  • Manage day-to-day operations, including monitoring vendor performance, tracking service delivery, and resolving issues.
  • Ensure compliance with contracts and service level agreements.
  • Work closely with other HR department to ensure outsourced services are aligned with company goals and objectives.
  • Work closely with the HR department to ensure all outsourced employee’s legal issues are well handled and provide all the needed support.
  • Monitor outsourcing budgets and expenses to ensure they are in line with business needs.
  • Provide weekly reports to management on outsourcing activities and performance.
  • To liaise with the finance department to ensure timely provision of working tools for outsourcing employees.
  • Handle outsourcing employee’s requests and ensure effective HR service delivery.
  • Provision of monthly reports on all HR related functions eg. MIS, quarterly reports

VISA AND WORK PERNIT PROCESSES.

  • Handle all matters relating to provision of work and resident permits for expatriates’ employees.
  • Assist in preparations of documents required for employees work and resident permits.
  • Prepare detailed budget of all costs and expenses required for work and resident permits and conduct all the necessary reconciliations.
  • Conduct electronic filling for work and resident permits.
  • Work with the consultant to ensure work and resident permits are obtained as soon as they are required.

SALES AND REVENUE GENERATION:

  • Take full ownership of acquiring new customers and growing revenues for the company.
  • Develop and execute sales strategies to maximize revenue opportunities.
  • Meet or exceed sales targets and contribute to the overall financial growth of the organization.
  • Identify and prioritize target markets and key prospects.
  • Build and maintain a robust sales pipeline and effectively manage the sales cycle.
  • Collaborate with the sales team to provide necessary support and guidance.
  • Develop and maintain a deep understanding of the company's products/services and market positioning.

Monitor market trends, competitor activities, and customer feedback to identify business opportunities

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