The posting
QUALIFICATIONS
➢ Bachelor’s degree or Diploma in Logistics, Supply Chain Management or a
related field.
EXPERIENCE
➢ 2 to 4 years of experience in shipping, export documentation or logistics within a
clearing and forwarding company.
➢ Experience in roles related to customer service or operations within a shipping
company can be beneficial
SKILLS
➢ Strong understanding of export regulations, customs procedures and shipping
logistics.
➢ Excellent organizational, analytical and multitasking skills.
➢ Proficient in computer applications including MS Office and any logistics
management software.
➢ Strong communications and negotiation skills
➢ Ability to work in an office environment with occasional visits to shipping lines
offices.
Key Responsibilities:
Export Coordination
➢ Manage and coordinate all aspects of export shipments from booking confirmation
to delivery at the destination.
➢ Liaise with shipping lines to confirm space availability, negotiate rates and arrange
for the shipment of goods.
Documentation Management
➢ Prepare and ensure the accuracy of all export documentation, including bill of
lading, commercial invoices, packing lists and export permits.
➢ Verify that all documents comply with customer requirements.
Customs Requirements
➢ Work closely with customs brokers to ensure all customs clearance processes are
properly handled,
➢ Monitor compliance with export regulations and provide support for any audits or
inspections.
Client Communication
➢ Serve as the primary point of contact for clients regarding their export shipment,
providing updates and addressing any inquiries or concerns.
➢ Collaborate with operation team to coordinate shipping schedules aligned with
customer needs.
Logistics Coordination
➢ Track and monitor shipments to ensure on-time delivery and provide status
updates to clients as needed.
Problem Solving
➢ Address and resolve any issues related to shipping delays, documentation
discrepancies or customs clearance challenges.
➢ Proactively identify potential shipping disruptions and implement solutions.
Regulatory Knowledge
➢ Stay updated with industry trends, regulations and best practices related to export
shipping and documentation.
➢ Participate in training and workshops to enhance knowledge and skills in
international shipping
Reporting
➢ Maintain accurate records of shipping activities and provide regular updates to
management regarding export operations.
➢ Share daily shipping line reports to the export team group and management at the
end of working day.
