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Open nowPosted 62 days ago

Customer service medewerker

ITZU - Waregem

Where
Kortrijk, Belgium
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Your applicationOpen nowCustomer service medewerkerITZU - Waregem · Kortrijk, Belgium

  1. YouYes, apply to this one.

  2. CV RocketCV written for this posting.

  3. 25 readersRecruiter, hiring manager, skeptic. Round after round.

  4. CV RocketApplied on ITZU - Waregem's own form.

The reply lands in your private mailbox

3×more interviews than doing it yourself with ChatGPT.

The clock on this job

Early applications get read.

12.3% of postings close within 7 days. Measured by our own scanner across the market.

Share of postings closed within
  1. 2.1%1 day
  2. 4.5%3 days
  3. 12.3%7 days
  4. 19.7%14 days
  5. 35.6%30 days
  6. 58.0%60 days
This job: posted 62 days ago

The posting

Voor een klant regio Waregem zijn wij op zoek naar een customer service profiel.

Binnen deze functie ben je verantwoordelijk voor volgende taken:

  • Je staat in voor het behandelen van inkomende mails, telefoons en berichten van onze klanten met vragen over reparaties, technische of esthetische problemen, storingen.
  • Samen met de klant zoek je naar de beste oplossing voor hun vraag en zorg je voor het correct inplannen van afspraken voor verschillende vestigingen.
  • Daarnaast stel je werkorders op voor de werkplaatsen en communiceer je intern alle belangrijke aspecten van klantafspraken zodat alles vlot verloopt.
  • Ook neem je proactief contact op met klanten, bijvoorbeeld voor het plannen van een bandenwissel.
  • Tot slot zorg je ervoor dat alles nauwkeurig en correct administratief wordt afgehandeld.
  • Je hebt een bachelor denkniveau en beschikt over een scherp inschattingsvermogen.
  • Je hebt een sterke klant- en servicegerichte houding.
  • Je hebt uitstekende organisatorische en administratieve vaardigheden; je werkt planmatig, gedetailleerd en efficiënt.
  • Je beheerst zowel het Nederlands als het Frans vlot.
  • Je bent leergierig en gedreven om te blijven groeien en nieuwe kennis op te doen.
  • Het aanleren van nieuwe applicaties gaat jou snel en gemakkelijk af.
  • Je bent een echte teamspeler en werkt graag samen met anderen.
  • Je hebt affiniteit met de automotive sector.

Posting text belongs to the employer. Removal requests: contact us.

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  1. A CV for this posting

    Written against ITZU - Waregem's own wording, from every piece of relevant proof in your profile.

  2. 25 readers review it

    Recruiter, hiring manager, skeptic and more read every draft, round after round. You get the best round.

    The review screen in CV Rocket: how each CV was read, round by round.

  3. We apply on ITZU - Waregem's form

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    An application in CV Rocket: every answer filled in on the employer's form.

  4. Every reply, sorted

    ITZU - Waregem's answer lands in your private mailbox, and we classify it on arrival: interview, question, rejection.

    The CV Rocket inbox: each employer reply classified as an interview, an action or a rejection.

  5. Reply with AI

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  6. The interview in your calendar

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    An interview invitation in the CV Rocket inbox, added to the candidate's calendar.
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  • Who got the interview, and who heard nothing

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