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Open nowFirst seen 28 hours ago

Team Manager – Tenancy Rights Advice & Enforcement

Iworkrecruitment317 open roles

Pay
£39 an hour
Where
London, United Kingdom
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Your applicationOpen nowTeam Manager – Tenancy Rights Advice & EnforcementIworkrecruitment · London, United Kingdom

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The clock on this job

Early applications get read.

13.7% of postings close within 7 days. Measured by our own scanner across the market. Iworkrecruitment postings stay open a median of 12 days.

Share of postings closed within
  1. 2.2%1 day
  2. 4.7%3 days
  3. 13.7%7 days
  4. 22.1%14 days
  5. 37.8%30 days
  6. 59.1%60 days
This job: first seen 28 hours ago

Iworkrecruitment median: 12 days open

The posting

Contract to start ASAP

Duration: 16 weeks with a possible extension.

Full job description

Team Manager – Tenancy Rights Advice & Enforcement – London Borough of Lambeth

Hours: Full-time (35 hours per week)

Contract: 16-week temporary contract from 28 December 2026 to 18 April 2027

Lead Tenancy Rights, Advice and Enforcement Services Across Lambeth

We're recruiting an experienced Team Manager – Tenancy Rights Advice & Enforcement to join the London Borough of Lambeth, based at 6 Brixton Hill, London, Lambeth, SW2 1RW.

This is a senior housing management role responsible for leading a specialist team providing tenancy rights advice, enforcement activity and support to residents experiencing housing-related issues.

You'll oversee complex casework, support officers with legal and procedural matters, monitor performance and help ensure residents receive timely, accurate and effective advice while appropriate enforcement action is taken where required.

About the Role

As Team Manager – Tenancy Rights Advice & Enforcement, you'll provide operational leadership across a busy housing advice and enforcement service.

You'll manage staff, oversee complex cases, support effective decision-making and help ensure service delivery meets statutory requirements, Council procedures and agreed performance standards.

What you'll be doing:

  • Leading and managing the Tenancy Rights Advice & Enforcement team
  • Providing professional guidance and supervision to housing and enforcement officers
  • Overseeing complex tenancy, housing rights and enforcement cases
  • Ensuring residents receive accurate and timely housing advice
  • Supporting enforcement activity where landlords or other parties fail to meet legal obligations
  • Reviewing complex casework and providing direction on appropriate next steps
  • Managing team workloads, priorities and performance
  • Monitoring service standards, response times and case outcomes
  • Supporting complaints, escalations and high-risk cases
  • Ensuring decisions comply with housing legislation, statutory guidance and Council procedures
  • Working closely with legal services and other internal teams
  • Liaising with landlords, tenants, partner agencies and external organisations
  • Supporting tenancy rights, homelessness prevention and housing enforcement objectives
  • Preparing reports, briefings and management information
  • Identifying service risks and implementing corrective action
  • Supporting policy and procedural development
  • Contributing to service improvement and continuous learning
  • Supporting staff development, coaching and performance management
  • Maintaining effective governance, record-keeping and audit trails

Requirements

We're looking for an experienced housing manager with strong knowledge of tenancy rights, housing legislation and enforcement.

You'll ideally have:

  • Significant experience in tenancy rights, housing advice, enforcement or housing management
  • Previous experience managing or supervising a housing-related team
  • Strong knowledge of housing legislation and tenants' rights
  • Experience handling complex housing casework
  • Experience supporting or managing enforcement activity
  • Strong leadership and people-management skills
  • Ability to provide clear professional guidance to staff
  • Experience managing performance, workloads and service standards
  • Strong written and verbal communication skills
  • Good analytical and decision-making skills
  • Ability to manage sensitive or contentious cases
  • Experience working with legal teams, landlords, residents and external agencies
  • Previous local authority housing experience would be highly desirable
  • Strong understanding of safeguarding and vulnerability in housing contexts
  • Ability to work independently and exercise sound professional judgement
  • Eligibility to work in the UK
  • Ability to provide relevant references/work history
  • Ability to complete required pre-employment checks

Why Apply

  • Senior housing management opportunity with the London Borough of Lambeth
  • Competitive Umbrella rate of £38.97 per hour
  • Full-time 35-hour working week
  • 16-week temporary assignment
  • Opportunity to lead a specialist tenancy rights and enforcement service
  • Chance to support residents with complex housing issues
  • Work closely with legal, housing and enforcement professionals
  • Opportunity to develop further local authority management experience

Benefits

  • Weekly Pay
  • Company Pension
  • Ongoing Agency Support

Additional Information

Client: London Borough of Lambeth

Job Title: Team Manager – Tenancy Rights Advice & Enforcement

Location: 6 Brixton Hill, London, Lambeth, SW2 1RW

Positions Available: 1

Hours: 35 hours per week

Start Date: 28 December 2026

End Date: 18 April 2027

Contract Duration: 16 weeks

Contract Type: Temporary

Pay Rate: Umbrella: £38.97 per hour

Job Types: Full-time, Temporary contract

Pay: £38.97 per hour

Benefits:

  • Company pension

Application question(s):

  • Do you have significant experience in tenancy rights, housing advice, enforcement or housing management?
  • Do you have previous experience managing or supervising a housing-related team?
  • Are you confident handling complex tenancy and enforcement cases?
  • Do you have strong knowledge of housing legislation and tenants' rights?
  • Have you previously worked within a local authority housing service?
  • Are you able to reliably travel to 6 Brixton Hill, London, SW2 1RW?
  • Are you available to start from 28 December 2026?

Experience:

  • Tenancy Rights / Housing Advice / Enforcement: 3 years (required)
  • Team Management / Supervision: 2 years (required)
  • Local Authority Housing: 2 years (preferred)
  • Complex Case Management: 2 years (preferred)

Licence/Certification:

  • Relevant Housing / Management Qualification (preferred)

Work authorisation:

  • United Kingdom (required)

Work Location: In person

Disclaimer: On applying for this vacancy, you agree that your personal details will be passed onto our client for their consideration of your suitability for the role. I acknowledge that it is my responsibility to notify iWork Recruitment Limited of any hirer who I do not want my details to be passed onto.

OR121744-11-26

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