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Open nowPosted 1 hour agoWe saw it 8 min after it went up

Onboarding Coordinator

Jet Support Services, Inc. (JSSI)18 open roles

Where
Erlanger, KY
Work mode
Hybrid
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Your applicationOpen nowOnboarding CoordinatorJet Support Services, Inc. (JSSI) · Erlanger, KY

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  2. CV RocketCV written for this posting.

  3. 25 readersRecruiter, hiring manager, skeptic. Round after round.

  4. CV RocketApplied on Jet Support Services, Inc. (JSSI)'s own form.

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The clock on this job

Early applications get read.

12.8% of postings close within 7 days. Measured by our own scanner across the market. Jet Support Services, Inc. (JSSI) postings stay open a median of 54 days.

Share of postings closed within
  1. 2.2%1 day
  2. 4.5%3 days
  3. 12.8%7 days
  4. 20.6%14 days
  5. 35.6%30 days
  6. 58.4%60 days
This job: posted 1 hour ago

Jet Support Services, Inc. (JSSI) median: 54 days open

The posting

About JSSI

Founded in 1989 and headquartered in Chicago, Jet Support Services, Inc. (JSSI) is the largest independent provider of hourly cost maintenance programs for business aviation. JSSI delivers comprehensive coverage for engines, airframes, and auxiliary power units (APUs) across more than 300 different aircraft makes and models, helping owners and operators stabilize maintenance budgets, maximize aircraft availability, and protect asset value throughout the lifecycle of ownership. JSSI has built a portfolio of complementary business lines designed to simplify the economic and technical complexity of business aviation; these include Maintenance teams, Traxxall maintenance tracking software, Parts & Engines, Conklin aircraft cost and performance data, and Aviation Capital asset-based financing solutions. Together, these offerings support owners, operators, and maintenance providers with integrated tools spanning ownership and maintenance planning, execution, and financial management. With more than 6,500 aircraft supported through programs and software platforms, JSSI leverages its unique independence, unmatched scale, and data-driven insight to deliver customized solutions and support models aligned to the interests of each client — regardless of aircraft platform. JSSI is backed by leading institutional investors GTCR, Genstar Capital, and Blackstone. Learn more at jetsupport.com.

Position Summary:

We are seeking a detail-oriented, organized Onboarding Coordinator who is comfortable owning a schedule and catches problems early, before they delay a project. The Onboarding Coordinator is the first checkpoint between a signed customer and a successfully configured aircraft.

In this role, you will review and vet enrollment data to confirm we have everything needed to configure each aircraft, set realistic project deadlines based on calendar availability, and work with the Customer Onboarding Coordinator to close data gaps and set customer expectations.

Duties and Responsibilities:

Desired Credentials:

  • 5+ years of experience in onboarding, project coordination, operations, or a similar role.
  • Demonstrated experience reviewing data or documentation for accuracy and completeness.
  • Experience managing schedules and deadlines across multiple stakeholders.
  • Proficiency with calendar and scheduling tools and standard office software.
  • Experience in aviation, aircraft operations, or another technical or regulated industry (preferred).
  • Familiarity with CRM or project management systems (preferred).
  • Experience working alongside customer-facing teams (preferred).

Skills and Competencies:

  • Attention to Detail: Spots gaps, errors, and inconsistencies in data others might miss.
  • Time Management and Planning: Builds realistic schedules and keeps them on track.
  • Clear Communication: Writes and speaks concisely, and explains what is needed and why.
  • Proactive Escalation: Knows when to raise an issue and brings a clear summary with it.
  • Collaboration: Works smoothly with the Customer Onboarding Coordinator and other teams.
  • Organization: Manages multiple projects at once without losing track of open items.

At JSSI, we are committed to rewarding our team members with competitive and comprehensive compensation packages that reflect their contributions and talent.

For this role, the annual base pay generally ranges from $75,000to $85,000, with the final offer determined by variable factors including but not limited to market location, job-specific knowledge, skills, education, and experience. In addition, your total rewards package may include an annual discretionary bonus plan, incentive or sales bonus plan, or other form of additional compensation, based on your role.

Additionally, for full-time employees based in the USA, Canada, or the Philippines, we are proud to offer a robust suite of benefits. This ranges from insurance offerings such as medical, dental, vision, retirement savings programs, among others, starting day one of employment. For a full overview of our offerings, visit the JSSI Benefits Page on our company website

JSSI is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected veteran status, or other characteristic protected by law.

JSSI does not accept unsolicited resumes from individual recruiters or third-party recruiting agencies in response to job postings. No fee will be paid to third parties who submit unsolicited candidates directly to our hiring managers or Recruiting Team.

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