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Open nowPosted 2 days ago

Account Manager (80 - 100%)

job-room.ch88,131 open roles

Where
Zürich, ZH, Switzerland
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Your applicationOpen nowAccount Manager (80 - 100%)job-room.ch · Zürich, ZH, Switzerland

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The clock on this job

Early applications get read.

8.3% of postings close within 7 days. Measured by our own scanner across the market. job-room.ch postings stay open a median of 5 days.

Share of postings closed within
  1. 1.9%1 day
  2. 3.9%3 days
  3. 8.3%7 days
  4. 15.3%14 days
  5. 34.2%30 days
This job: posted 2 days ago

job-room.ch median: 5 days open

The posting

  • 07 October 2026
  • 80 - 100%
  • Permanent position
  • Zürich

Join our Customer Success Team at Arcplace, a forward-thinking company. Be part of a dynamic work environment with growth opportunities.

Tasks ##

  • Support existing clients and continuously enhance relationships.
  • Ensure timely contract renewals and identify client needs early.
  • Identify upselling opportunities within our service portfolio.

Skills ##

  • Experience in customer service, sales, or consulting is required.
  • Strong communication skills in German and English.
  • Proactive and responsible in managing sales processes.

Your mission with us

As part of our Customer Success Team, you are a driving force in the further development of our existing customers. You understand their challenges, recognise opportunities, and bring the right solutions together with the right people. This way, you create real added value for our customers and actively contribute to the growth of Arcplace.

What you will achieve with us

  • You look after our existing customers and continuously develop relationships with the relevant contacts.
  • You ensure that contracts are renewed on time and customer needs are identified early.
  • You identify potential around our solution and service portfolio and develop concrete upselling opportunities from it.
  • You understand the professional and technical challenges of your customers and develop suitable solution proposals.
  • You are responsible for the sales process from requirements analysis through the offer and negotiation to closing.
  • You keep an eye on opportunities, forecasts, and next steps and reliably maintain the relevant information in our CRM.
  • You conduct customer appointments, present solution proposals, and continuously expand your customer relationships.

What sets you apart

  • You have already gained experience in customer service, sales, consulting, or a comparable role.
  • You enjoy expanding existing customer relationships and recognise business potential without losing sight of the long-term partnership.
  • You can communicate complex topics clearly, listen attentively, and win over the different contacts for your ideas.
  • You work in a structured and reliable manner, take responsibility, and consistently follow through on sales opportunities to closing.
  • You are interested in digitalisation and technology and are motivated to familiarise yourself with our solution portfolio.
  • You are curious, eager to learn, and open to feedback. You appreciate the opportunity to develop professionally and personally.
  • Training in business informatics, business administration, or a comparable field is an advantage. Practical experience with a strong IT affinity is also welcome.
  • You communicate very well in German and English. Knowledge of French is an additional plus.

The working environment that awaits you

  • Our collaboration is familial and future-oriented.
  • With us, you quickly take on responsibility and act independently and proactively.
  • Our hierarchies are flat and decision-making paths are short.
  • We continuously adapt to changes in the industry and market; your ideas are welcome and can be implemented easily.
  • We are flexible in work time arrangements: part-time models and home office are very common among our employees.
  • Thanks to our broad orientation, there are also diverse and exciting development opportunities with us.

These are the next steps

Our application process is fast, personal, and straightforward: we review your application together with the specialist department. If your application fits our desired profile, we arrange a virtual interview with you. If we mutually convince each other, we invite you in the next step to a personal meeting at our office premises, where you will meet your future team members.

In the meantime, follow our activities on LinkedIn and Instagram.

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