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Open nowPosted 4 days ago

Customer Advisor Agency Thusis

job-room.ch88,131 open roles

Where
Thusis, GR, Switzerland
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Your applicationOpen nowCustomer Advisor Agency Thusisjob-room.ch · Thusis, GR, Switzerland

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Early applications get read.

8.3% of postings close within 7 days. Measured by our own scanner across the market. job-room.ch postings stay open a median of 5 days.

Share of postings closed within
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  2. 3.9%3 days
  3. 8.3%7 days
  4. 15.3%14 days
  5. 34.2%30 days
This job: posted 4 days ago

job-room.ch median: 5 days open

The posting

  • 06 October 2026
  • 100%
  • Permanent position
  • Thusis

Join the team as a Kundenbetreuer\*in in Thusis, where you-ll provide holistic customer care. Enjoy a dynamic work environment with great opportunities for personal growth.

Tasks ##

  • Offer comprehensive advice and support to private customers.
  • Actively sell insurance solutions and acquire new clients.
  • Expand the customer portfolio through upselling and retention.

Skills ##

  • Completed commercial training or equivalent qualification required.
  • Strong customer service orientation and communication skills.
  • Proficient in MS Office with a structured work approach.

Customer Advisor Agency Thusis

100%, Thusis

What to expect

  • Comprehensive advice and support for new and existing customers in the private customer segment
  • Active sales of insurance solutions (basic and supplementary insurance) including targeted new customer acquisition
  • Sustainable expansion of the customer portfolio through cross- and upselling as well as customer retention
  • Needs-based development and presentation of individual offers
  • Planning and implementation of sales measures for market development and customer acquisition
  • Maintenance, expansion and long-term retention of the customer portfolio as well as proactive cancellation prevention
  • Competent and service-oriented response to customer enquiries regarding policies, benefits and billing
  • Fluent and audience-appropriate communication in German across all contact channels (telephone, e-mail, personal contact, counter service)
  • Representation at events, campaigns and marketing activities
  • Independent handling of general commercial, administrative tasks as well as ensuring agency operations

What you bring

  • Completed commercial basic training or equivalent qualification or higher professional education
  • Certification as an insurance intermediary (VBV) or willingness to obtain this promptly
  • Experience in the insurance sector or sales is an advantage
  • Strong enjoyment of customer contact as well as a high service and customer orientation
  • Entrepreneurial thinking and acting
  • Confident handling of MS Office as well as a structured and efficient working method
  • Friendly, well-groomed appearance as well as good communication skills and negotiation skills
  • Very good German language skills in spoken and written form; knowledge of Italian is an advantage
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