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Open nowPosted 8 days ago

Front Desk Coordinator

job-room.ch88,131 open roles

Where
Allschwil, BL, Switzerland
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Your applicationOpen nowFront Desk Coordinatorjob-room.ch · Allschwil, BL, Switzerland

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The clock on this job

Early applications get read.

8.3% of postings close within 7 days. Measured by our own scanner across the market. job-room.ch postings stay open a median of 5 days.

Share of postings closed within
  1. 1.9%1 day
  2. 3.9%3 days
  3. 8.3%7 days
  4. 15.3%14 days
  5. 34.1%30 days
This job: posted 8 days ago

job-room.ch median: 5 days open

The posting

Your tasks Manage the reception area and operation of the switchboard in German, English and French Welcome and support of external customers and visitors, including handling related administrational tasks and access control Assist Basilea’s Facility Management and General Services Department with the processing of incoming and outgoing mail, including courier transfers Order and manage the entire office equipment, beverages and catering for meetings Maintain procedures related to our Pharmacovigilance messaging system Drive continuous improvement in customer satisfaction and service quality Ensure a clean, organized, and professional work environment. Assist other departments in certain administrative tasks, such as VISA applications and contract processing

Your profile Commercial apprenticeship (KV) or similar qualification in a service sector with direct customer contact e.g. travel industry, hotel with work experience at a reception desk Very good language skills in German and English, oral knowledge of French is beneficial Ability to work independently and in a team Team player with an open, friendly nature, enjoying dealing with people High service and customer orientation as well excellent communication skills at different levels, discretion and flexibility are required Good Office user skills (Word, Excel etc) Working time Monday - Friday from 8 - 12/13 - 17, part time solution possible days to take off are Tue, Wed or Thu

Ihre Aufgaben Betreuung des Empfangsbereichs sowie Bedienung der Telefonzentrale in Deutsch, Englisch und Französisch Empfang und Betreuung von externen Kunden und Besuchern sowie Übernahme der damit verbundenen administrativen Aufgaben und Zutrittskontrollen Unterstützung des Bereichs Facility Management und General Services bei der Bearbeitung der ein- und ausgehenden Post sowie bei Kurierdiensten Bestellung und Verwaltung des gesamten Bürobedarfs sowie Organisation von Getränken und Catering für Meetings und Veranstaltungen Pflege und Sicherstellung der Abläufe im Zusammenhang mit dem Pharmacovigilance-Meldesystem Kontinuierliche Verbesserung der Kundenzufriedenheit und der Servicequalität Sicherstellung eines sauberen, organisierten und professionellen Arbeitsumfelds Unterstützung anderer Abteilungen bei verschiedenen administrativen Aufgaben, beispielsweise bei Visa-Anträgen und Vertragsabwicklungen

Ihr Profil Abgeschlossene kaufmännische Ausbildung (KV) oder eine vergleichbare Qualifikation im Dienstleistungsbereich mit direktem Kundenkontakt, beispielsweise in der Reisebranche oder Hotellerie, idealerweise mit Berufserfahrung an einer Rezeption Sehr gute Deutsch- und Englischkenntnisse; mündliche Französischkenntnisse sind von Vorteil Selbstständige, zuverlässige und strukturierte Arbeitsweise sowie Freude an der Zusammenarbeit im Team Offene, freundliche und kommunikative Persönlichkeit mit Freude am Umgang mit Menschen Ausgeprägte Service- und Kundenorientierung sowie sehr gute Kommunikationsfähigkeiten auf unterschiedlichen Hierarchiestufen Hohes Mass an Diskretion, Flexibilität und Verantwortungsbewusstsein Gute Anwenderkenntnisse in MS Office (Word, Excel etc.)

Arbeitszeit Montag bis Freitag, 08:00–12:00 Uhr und 13:00–17:00 Uhr Eine Teilzeitlösung ist möglich Freie Tage können am Dienstag, Mittwoch oder Donnerstag vereinbart werden

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