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Open nowPosted 8 days ago

Rezeptionist/in im ibis budget Luzern 26/10/2026

job-room.ch88,131 open roles

Where
Luzern, LU, Switzerland
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Your applicationOpen nowRezeptionist/in im ibis budget Luzern 26/10/2026job-room.ch · Luzern, LU, Switzerland

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The clock on this job

Early applications get read.

8.3% of postings close within 7 days. Measured by our own scanner across the market. job-room.ch postings stay open a median of 5 days.

Share of postings closed within
  1. 1.9%1 day
  2. 3.9%3 days
  3. 8.3%7 days
  4. 15.3%14 days
  5. 34.2%30 days
This job: posted 8 days ago

job-room.ch median: 5 days open

The posting

Stellenangebot: Rezeptionist/in im ibis budget Luzern 26/10/2026

Stellenbeschreibung:

Das ibis budget Luzern sucht eine/n leidenschaftliche/n und serviceorientierte/n Rezeptionist/in zur Verstärkung unseres dynamischen Teams. Als Rezeptionist/in sind Sie der erste Kontaktpunkt für unsere Gäste und spielen eine Schlüsselrolle bei der Schaffung eines unvergesslichen Empfangserlebnisses. Verantwortlichkeiten:

Freundliche Begrüßung der Gäste, professionelle Bearbeitung von Ankünften (Check-in) und Abreisen (Check-out). Beantwortung der Gästeanfragen, Bereitstellung von Informationen über das Hotel und die Region sowie Sicherstellung eines tadellosen Kundenservices. Effektive und organisierte Verwaltung von Buchungen, Telefonanrufen und E-Mails. Abwicklung von Zahlungen und Verwaltung der Kasse. Teilnahme an der täglichen Verwaltung der Rezeption, einschließlich Beschwerdemanagement und Koordination mit anderen Abteilungen. Beitrag zur Sicherheit des Hotels durch Einhaltung der Verfahren und Gewährleistung der Sicherheit von Personen und Eigentum. Mitwirkung bei der Promotion der Hoteldienstleistungen, einschließlich der Treueprogramme. Bei Bedarf Vertretung des Nachtrezeptionisten während seiner Abwesenheit. Anforderungen:

Vorherige Erfahrung als Rezeptionist/in oder in einer ähnlichen Position, idealerweise im Hotelgewerbe. Fließende Sprachkenntnisse in Französisch, Deutsch und Englisch; weitere Sprachkenntnisse sind von Vorteil. Hervorragende Kommunikationsfähigkeiten und Kundenservicekompetenz. Fähigkeit zur selbstständigen Arbeit und zum gleichzeitigen Management mehrerer Aufgaben. Begeisterung, Flexibilität und Teamfähigkeit in einem dynamischen Umfeld. Gute Präsentation und Liebe zum Detail. Wir bieten:

Ein freundliches und stimulierendes Arbeitsumfeld in einem jungen und dynamischen Team. Entwicklungsmöglichkeiten innerhalb unserer Hotelgruppe. Eine Vollzeitstelle mit flexiblen Arbeitszeiten, einschließlich Wochenenden und Feiertagen. Wenn Sie leidenschaftlich für Kundenservice sind und Teil eines Teams werden möchten, in dem Sie einen Unterschied machen können, freuen wir uns darauf, Sie kennenzulernen. Bewerbung:

Bitte senden Sie Ihren Lebenslauf sowie ein Motivationsschreiben an [email protected]. Wir freuen uns auf Ihre Bewerbung! Ort: ibis budget Luzern, Kellerstrasse 6, 6005 Luzern, Schweiz Vertragsart: Vollzeit Beginn: 26/10/2026 Gehalt: CHF3’945.00 pro Monat x 13

------------------ Job Offer: Receptionist at ibis budget Lucerne 26/10/2026

Job Description:

ibis budget Lucerne is looking for a passionate and customer-oriented receptionist to join our dynamic team. As a receptionist, you will be the first point of contact for our guests and play a key role in creating a memorable welcome experience. Responsibilities:

Warmly welcome guests, manage their arrivals (check-in) and departures (check-out) with professionalism. Answer guest inquiries, provide information about the hotel and the local area, and ensure impeccable customer service. Efficiently and organized handle reservations, phone calls, and emails. Process payments and manage the cash register. Participate in the daily operations of the reception, including managing complaints and coordinating with other departments. Contribute to the safety of the hotel by following procedures and ensuring the security of guests, employees, and their property. Assist in promoting the hotel’s services, including loyalty programs. Cover for the night auditor during their absences if needed. Requirements:

Previous experience as a receptionist or in a similar role, ideally in the hospitality sector. Fluent in French, German, and English; knowledge of additional languages is a plus. Excellent communication skills and customer service abilities. Ability to work independently and manage multiple tasks simultaneously. Enthusiasm, flexibility, and the ability to work in a dynamic team environment. Good presentation and attention to detail. We Offer:

A friendly and stimulating work environment within a young and dynamic team. Opportunities for professional development within our hotel group. A full-time position with flexible hours, including weekends and public holidays. If you are passionate about customer service and would like to join a team where you can make a difference, we look forward to meeting you. To Apply:

Please send your resume and cover letter to [email protected]. We look forward to receiving your application! Location: ibis budget Lucerne, Kellerstrasse 6, 6005 Lucerne, Switzerland Contract Type: 80-100% Start Date: 26/10/2026 Salary: CHF 3,945.00 per month x 13

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