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Open nowPosted 2 days ago

Technicien support informatique

job-room.ch87,636 open roles

Where
Neuchâtel, NE, Switzerland
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Your applicationOpen nowTechnicien support informatiquejob-room.ch · Neuchâtel, NE, Switzerland
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  2. 3.6%3 days
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  4. 14.9%14 days
  5. 34.0%30 days
This job: posted 2 days ago

job-room.ch median: 2 days open

The posting

  • 02 octobre 2026
  • 100%
  • Durée indéterminée
  • Plusieurs lieux disponibles Neuchâtel Afficher plus
  • Se connecter pour voir l-estimation de salaire de jobup.ch

Pourquoi choisir API ?

En optant pour API, vous choisissez une entreprise à taille humaine bénéficiant d'un solide savoir-faire en IT.

Nous sommes fiers de notre culture d-entreprise unique car nous offrons des opportunités de développement professionnel, avec des programmes de formation continue, d'évolution de carrière ainsi qu-un suivi rigoureux.

Technicien support informatique

Contexte :

Dans le cadre d'une création de poste pour renforcer une équipe support, nous recherchons un Technicien support senior. Vous interviendrez en itinérance sur les différents sites répartis entre les cantons de Neuchâtel et de Vaud.

Votre rôle :

  • Prendre en charge le support technique de niveaux 1 et 2 pour résoudre les incidents matériels et applicatifs des utilisateurs.
  • Administrer l'environnement Microsoft au quotidien, avec une gestion active sur SharePoint et Microsoft Entra ID.
  • Assurer les interventions de proximité, déploiements d'équipements et dépannages sur les différents sites dans les cantons de Neuchâtel et de Vaud.
  • Collaborer au sein de l'équipe support pour optimiser le traitement des tickets et partager les bonnes pratiques.
  • Contribuer à l'amélioration continue des processus d'assistance et de la documentation technique.

Le profil recherché :

  • Expérience confirmée de 7 à 8 ans minimum sur un rôle de support technique niveaux 1 et 2 / proximité.
  • Bonne maîtrise de l'environnement Microsoft (SharePoint, Microsoft Entra ID (Azure AD), etc)
  • Permis de conduire et véhicule personnel indispensables pour les déplacements réguliers (frais kilométriques défrayés).
  • Grande autonomie, proactivité et excellent sens du relationnel client sur le terrain.
  • Disponibilité rapide souhaitée
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