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Open nowPosted yesterday

Сервис-менеджер

ООО "ЛГРУ"

Where
Красногорск, Russia
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Your applicationOpen nowСервис-менеджерООО "ЛГРУ" · Красногорск, Russia
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  2. CV RocketCV written for this posting.

  3. 25 readersRecruiter, hiring manager, skeptic. Round after round.

  4. CV RocketApplied on ООО "ЛГРУ"'s own form.

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The clock on this job

Early applications get read.

14.0% of postings close within 7 days. Measured by our own scanner across the market.

Share of postings closed within
  1. 2.3%1 day
  2. 4.7%3 days
  3. 14.0%7 days
  4. 22.5%14 days
  5. 38.3%30 days
  6. 59.0%60 days
This job: posted yesterday

The posting

Организация сервисного сопровождения техники на вверенных территориях Техническая поддержка обслуживания техники: приём рекламаций, согласование решений с заводом‑изготовителем. Чтение технической документации на китайском языке. Подготовка для инженеров дистрибьюторов материалов и отчётов на китайском языке на основе обращений региональных сервисных команд: признаки отказа, ограничения на площадке, требования к решению. Техническая и коммерческая координация. Согласование с китайской командой объёма доработок, перечня выполнимых работ и порядка проверки. Контроль полноты и качества диагностики по обращениям: анализ причин отказов, составление дефектных ведомостей, актов и отчётов. Заявки на запасные части и контроль их движения, взаимодействие с дистрибьюторами по срокам и комплектности. Поддержка пусконаладки и ввода техники в эксплуатацию, инструктаж и обучение персонала клиентов и сервисных команд дистрибьюторов. Анализ повторяемости отказов, подготовка предложений по повышению надёжности и качества обслуживания. Ведение отчётности по сервисной активности и обратной связи от клиентов.

Образование техническое, машиностроительное или смежные направления. Владение китайским языком: чтение технической документации, деловая переписка, письменная коммуникация с инженерами и сервисными командами в КНР. Опыт технической и коммерческой координации по горной технике. Опыт сервисного сопровождения техники. Знание устройства и принципов эксплуатации техники, методов диагностики и устранения неисправностей.

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