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Facilities Executive

JONES LANG LASALLE PROPERTY CONSULTANTS PTE LTD

Pay
SGD 4,100 – SGD 4,500 a month
Where
Central, Singapore
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Your applicationOpen nowFacilities ExecutiveJONES LANG LASALLE PROPERTY CONSULTANTS PTE LTD · Central, Singapore

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The clock on this job

Early applications get read.

12.3% of postings close within 7 days. Measured by our own scanner across the market.

Share of postings closed within
  1. 2.1%1 day
  2. 4.5%3 days
  3. 12.3%7 days
  4. 19.7%14 days
  5. 35.6%30 days
  6. 58.0%60 days
This job: posted today

The posting

Role Summary

The Facilities Executive is responsible for the end-to-end management of facility operations, space planning, and workplace experience programs for the assigned site. This role bridges operational excellence in facilities management with a service-driven approach to employee experience, ensuring the workplace runs efficiently while fostering a strong sense of community, wellbeing, and engagement among employees. The successful candidate will act as the primary point of contact for workplace-related matters, partnering closely with Facilities, Engineering, Security, Reception, and Food Services teams to deliver consistent, high-quality outcomes.

Key Responsibilities

Facility Operations Management

The Facilities Executive oversees daily facility operations and maintenance activities, ensuring optimal functionality, safety, and efficiency across the site. This includes coordinating with internal departments, vendors, and service providers to resolve facility-related issues, repairs, and maintenance needs. The role involves developing and implementing preventive maintenance programs, schedules, and procedures for all facility assets, along with conducting regular inspections to evaluate facility condition, identify improvement opportunities, and ensure compliance with applicable regulations and standards. The executive also oversees the work order and service request system, ensuring timely resolution of all facility-related concerns.

Space Planning and Management

This position collaborates with stakeholders to plan and optimize workspace utilization, balancing organizational requirements with efficiency and employee comfort. Responsibilities include managing office space allocation, seating arrangements, and relocations in line with departmental needs and organizational changes, as well as maintaining accurate records related to space utilization, occupancy rates, and lease agreements. The executive also coordinates office moves, renovations, and furniture installations, ensuring adherence to established budgets and timelines.

Human Experience and Events Management

Employee & Workplace Experience The executive delivers a warm, professional, and consistent workplace experience by proactively engaging employees to understand their needs and providing appropriate support. Serving as a visible and approachable point of contact, the role includes conducting regular workplace walkabouts to identify experience improvement opportunities, supporting employees with navigation of amenities, meeting spaces, lockers, and wellness facilities, and promoting a culture of hospitality and service excellence throughout the workplace.

Employee Engagement This role develops and coordinates employee engagement initiatives throughout the year, including festive celebrations, appreciation activities, networking sessions, campaigns, and workplace activations. The executive creates opportunities for employees to connect with the workplace and one another, working closely with internal stakeholders to build a strong sense of workplace community.

Wellness & Wellbeing The executive coordinates wellness programs such as yoga, fitness, mindfulness sessions, and health talks, managing all related communications, registration, scheduling, attendance tracking, and feedback collection. This includes promoting wellness facilities and programs to drive participation and partnering with relevant teams and vendors to continuously enhance the wellbeing experience.

Events & Activations Responsibilities include supporting the planning and execution of workplace events and employee experience programs, coordinating event logistics including vendors, spaces, communications, and on-site requirements, ensuring professional delivery aligned with workplace experience standards, and gathering post-event feedback to monitor participation levels.

Communications The executive develops clear and engaging workplace communications, including employee announcements, digital signage content, event invitations, wellness communications, workplace etiquette reminders, facility and service updates, and campaign materials. This includes maintaining an appropriate communication calendar to keep employees consistently informed.

Voice of the Employee This role actively gathers employee feedback through day-to-day interactions, surveys, QR feedback mechanisms, events, and workplace observations, identifying recurring concerns, preferences, and improvement opportunities. The executive maintains an HX feedback and action tracker, working with Facilities and other stakeholders to close feedback loops and communicate improvements back to employees.

Workplace & Facilities Partnership The executive works closely with Facilities Management, Engineering, Cleaning, Security, Reception, Food Services, and other workplace teams, escalating issues affecting employee experience and following through until resolution. This includes supporting workplace readiness inspections, ensuring employee-facing areas meet expected standards, and assisting with office openings, workplace changes, move activities, and new employee onboarding experience initiatives.

Service Excellence This role maintains high standards of hospitality and professional presentation, proactively identifying service gaps before they escalate into complaints. The executive supports development of HX standard operating procedures, service standards, checklists, and experience guidelines, encouraging a consistent hospitality mindset across all workplace service teams while identifying opportunities for new initiatives and service improvements.

Vendor and Contract Management

The executive develops and maintains positive relationships with vendors, suppliers, and service providers to ensure high-quality, cost-effective deliverables. This includes procuring and negotiating contracts for outsourced services such as cleaning, maintenance, security, and equipment vendors, monitoring vendor performance against service levels, resolving issues or disputes in a timely manner, and conducting regular inspections and audits to ensure compliance with service level agreements and contract terms.

Budgeting and Reporting

This role assists in developing and managing the facilities budget, monitoring expenses, and identifying cost optimization opportunities. The executive prepares regular reports, metrics, and key performance indicators to track facility utilization, maintenance activity, and operational efficiency, and provides recommendations and participates in strategic planning activities related to facilities management and workplace improvement initiatives.

Qualifications

  • 3+ years of experience in facilities management, workplace operations, or related field
  • Experience managing on-site technicians
  • Hands-on with site walkabouts and contractor/vendor coordination for repairs and soft services (cleaning, pest control, landscaping)
  • Strong independent operational knowledge of day-to-day facilities management
  • Experience supporting workplace events and employee engagement activities
  • Great to have experience managing multi-floor sites and renovation/fit-out projects
  • Basic understanding of engineering/building systems (M&E, HVAC, electrical)

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