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Open nowPosted 5 days ago

Suporte Técnico (Interno)

joynrh24 open roles

Where
Herval d'Oeste - SC, Santa Catarina, BR
Work mode
On site
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Your applicationOpen nowSuporte Técnico (Interno)joynrh · Herval d'Oeste - SC, Santa Catarina, BR

  1. YouYes, apply to this one.

  2. CV RocketCV written for this posting.

  3. 25 readersRecruiter, hiring manager, skeptic. Round after round.

  4. CV RocketApplied on joynrh's own form.

The reply lands in your private mailbox

3×more interviews than doing it yourself with ChatGPT.

The clock on this job

Early applications get read.

12.3% of postings close within 7 days. Measured by our own scanner across the market. joynrh postings stay open a median of 1 days.

Share of postings closed within
  1. 2.1%1 day
  2. 4.5%3 days
  3. 12.3%7 days
  4. 19.3%14 days
  5. 35.6%30 days
  6. 57.8%60 days
This job: posted 5 days ago

joynrh median: 1 days open

The posting

Somos responsáveis por conectar profissionais a oportunidades em empresas de diferentes segmentos, no Brasil e no mundo. 💙

Sobre a oportunidade:

Buscamos profissionais de Suporte Técnico N1/N2 ou N3 para atuar internamente em um de nossos clientes, uma equipe de tecnologia, com foco na manutenção e sustentação da infraestrutura, administração de servidores e redes, virtualização, monitoramento de ambientes e resolução de incidentes técnicos. A oportunidade permite atuar conforme o nível de conhecimento técnico, com possibilidade de desenvolvimento e crescimento profissional dentro da equipe.

Principais responsabilidades: Suporte Técnico Interno: Prestar suporte remoto a clientes empresariais, auxiliando na resolução de problemas relacionados à infraestrutura de TI, redes, servidores e segurança da informação. Diagnóstico de Problemas: Compreender e analisar as demandas dos usuários, identificando possíveis falhas ou inconsistências no sistema. Gestão de Chamados: Registrar, acompanhar e direcionar chamados técnicos para as áreas responsáveis. Interação com Desenvolvimento: Replicar problemas técnicos para a equipe de desenvolvimento quando necessário, auxiliando na identificação de melhorias. Orientação ao Cliente: Apoiar clientes na correta utilização das funcionalidades do sistema. Acompanhamento de Demandas: Monitorar chamados até sua resolução, garantindo retorno adequado aos usuários.

Experiência prévia em suporte técnico ou help desk. Conhecimentos básicos em informática, redes e sistemas. Boa comunicação para atendimento e orientação a clientes. Perfil analítico, organizado e com atenção aos detalhes.

Vale-alimentação R$370 Plano de saúde Unimed (progressiva)

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  1. A CV for this posting

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  2. 25 readers review it

    Recruiter, hiring manager, skeptic and more read every draft, round after round. You get the best round.

    The review screen in CV Rocket: how each CV was read, round by round.

  3. We apply on joynrh's form

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    An application in CV Rocket: every answer filled in on the employer's form.

  4. Every reply, sorted

    joynrh's answer lands in your private mailbox, and we classify it on arrival: interview, question, rejection.

    The CV Rocket inbox: each employer reply classified as an interview, an action or a rejection.

  5. Reply with AI

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  6. The interview in your calendar

    Full integration with your calendar. The invitation goes straight in.

    An interview invitation in the CV Rocket inbox, added to the candidate's calendar.
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Why it works

3×

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ChatGPT writes a CV and never learns what happened to it. We see every reply. For each CV we know:

  • How it was written, and how the review scored it
  • When we applied, and how long after the posting went up
  • Which posting, which company, which city
  • Who got the interview, and who heard nothing

That is how we know which CVs get called.

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