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Open nowPosted 79 days ago

【中国】客服部管培生

jtexpress/478610120 open roles

Where
Shanghai, Chinese Mainland
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Your applicationOpen now【中国】客服部管培生jtexpress/478610 · Shanghai, Chinese Mainland

  1. YouYes, apply to this one.

  2. CV RocketCV written for this posting.

  3. 25 readersRecruiter, hiring manager, skeptic. Round after round.

  4. CV RocketApplied on jtexpress/478610's own form.

The reply lands in your private mailbox

3×more interviews than doing it yourself with ChatGPT.

The clock on this job

Early applications get read.

12.1% of postings close within 7 days. Measured by our own scanner across the market. jtexpress/478610 postings stay open a median of 1 days.

Share of postings closed within
  1. 2.1%1 day
  2. 4.5%3 days
  3. 12.1%7 days
  4. 19.1%14 days
  5. 35.6%30 days
  6. 52.7%60 days
This job: posted 79 days ago

jtexpress/478610 median: 1 days open

The posting

简历投递Tips： 本次校招每位同学在集团总部及中国总部的全部岗位中，最多可投递2个岗位，招聘流程将严格按照志愿顺序依次推进，请结合个人发展意愿合理选择志愿顺序。

【服务运营】职位描述 1.协助模块负责人提升全网客服体系的服务质量，包括不限于AI服务、外包人工服务、网络人工服务。 2.深度分析服务中存在问题，并通过流程策略、产品工具、绩效考核等方法提升全网服务质量。 3.学习积累业务经验，深入理解业务运营逻辑、提升管理能力，作为部门业务模块的管理基石培养。 【商家服务】职位描述 1.协助模块负责人提升出港客服服务质量，商家服务质量。 2.在出港及商家服务业务中，能够主动发现问题，分析问题，推动解决问题。 3.学习积累业务经验，深入理解业务运营逻辑、提升管理能力，作为部门业务模块的管理基石培养。 【体验保障】职位描述 1.协助模块负责人分析定位全网客服服务问题，建立流程与机制解决； 2.独自负责专项，推进项目进度，达成项目目标； 3.学习积累业务经验，深入理解业务运营逻辑、提升管理能力，作为部门业务模块的管理基石培养。

职位要求 1.学历与专业：本科及以上学历，优先理工科 2.知识与能力：学习理解能力强，有良好的沟通能力和团队协作意识 3.个性特征：性格阳光开朗，具有感染力；与企业文化高度匹配。 4.有互联网、物流、零售商超实习经验者优先

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