The posting
Job Summary
The General Manager drives profit growth and operational excellence by overseeing all company departments, supporting managers and supervisors to achieve exceptional performance and delivering quality client offerings.
Responsibilities
- Develop and implement key performance goals to enhance staff productivity and business outcomes
- Create and execute strategic plans to drive sustainable business growth
- Manage recruitment, hiring, and training processes to build a skilled and motivated workforce
- Ensure departments deliver high-quality products and services to clients
- Collaborate with Account Managers and senior staff to improve operational efficiency and team performance
- Optimize internal processes to increase productivity and reduce costs
- Oversee large projects, analyze performance reports, and implement improvements
- Manage budgets and monitor financial health to maintain profitability
- Direct day-to-day operations to ensure smooth business functioning
- Establish and enforce policies and procedures to maintain standards and compliance
- Lead employee assessment processes to support professional development
- Prepare and present regular reports to upper management on operational and financial status
- Ensure compliance with health and safety regulations across all departments
- Identify and resolve business challenges such as profit decline, employee conflicts, and competitive threats
Preferred competencies and qualifications
- Proven experience as a General Manager or in a similar executive leadership role
- Strong strategic thinking and planning skills demonstrated through successful business initiatives
- Expertise in budget management and financial monitoring to optimize expenses
- Excellent leadership abilities including goal setting, motivation, training, and mentorship
- Exceptional interpersonal and communication skills, including writing, speaking, and active listening
- Effective conflict resolution and problem-solving skills applied in high-pressure situations
- Strong organizational and time management skills to meet tight deadlines
- Analytical thinking skills to interpret data and drive decision-making
- In-depth knowledge of industry trends and managerial strategies
- Understanding of business processes and functions such as finance, HR, procurement, and operations
- Bachelor’s degree in Business or a relevant field; Master’s degree (MSc/MA) is a plus
- Experience or knowledge in the tyre industry is advantageous



